I have this "code" error. Following advice on this forum ( /forum/north-america/beocenter-9500----displays-code-in-upper-right#post-1690184), I opened unit to try to replace the battery. I cannot however locate where the battery is. I looked in the silver box with the label on it, but don't see it. Is it perhaps under the box?
Interestingly enough, without repairing the battery I did the 1271 code reset and the unit operated fine. However when I disconnected the main power, the "code" error returned. So it seems the 1271 reset process is temporary maybe indicating that the battery is indeed faulty and needs replacing. Can anyone please point me in the right direction as to finding this battery to replace. Many thanks!