Bang&Olufsen manipulates App Store ratings ?!?

24 replies

The way this works is that apple decides if the dialog is shown or not. This way they don't bug users that have already seen it again and again. Since we have never used this feature before a lot of people got this in the first 14 days, it will probably wind down going forward. Being Apple they are a bit closed on how often it is actually shown. 

I would like to try to help you in regard to your app issues. May I suggest the following, either write me a personal message in here or reach out to global support. Then I will do my best to try to address your problems. 

Best regards

Thomas

MrAndersen, the app I s much better now than before 😕
To me the app is good now and more or less rated to the correct score imho. It’s very good now compared to a year ago and there is nothing really wrong with it for the majority of users.

And yes i too got the “rate this app” prompt for the first time ever lately🙂
Mikipidia wrote:

To me the app is good now and more or less rated to the correct score imho. It’s very good now compared to a year ago and there is nothing really wrong with it for the majority of users.

Agree with this.
Thomas, are you still on the development team for the app? I would really like it if your efforts on this forum for the beta testers of the app would be continued. Not sure if you left due to instructions from the company or was just tired of all negative sounds from some of the forum members. I was a big fan of your involvement, dedication and open communication to all of use here!

Best regards,

Serge

Hi Serge

I apologize for my absence. Yes, I'm still on the app but I have gotten some additional responsibilities and had to prioritize. This will end during this summer and hopefully I will be able to get back to interacting with the community again!

Br

Thomas

 

Great - good to hear :-)

MM

Location: Flensborg————Danmark

MrAndersen wrote:

Hi Serge

I apologize for my absence. Yes, I'm still on the app but I have gotten some additional responsibilities and had to prioritize. This will end during this summer and hopefully I will be able to get back to interacting with the community again!

Br

Thomas

That is really nice to hear Thomas, there are still a few thinks to improve with the app. As said already the app is way beter nowadays and I like and use it a lot! Looking forward to your involvement again!

Hi Serge

I apologize for my absence. Yes, I'm still on the app but I have gotten additional responsibilities and had to prioritize. This should ease of during the spring and summer and I will be back engaging with the community!

Br

Thomas

I have liked the app since I first started using it. Have always been very happy with it and all of the features. It has always worked well for me.
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