The latest versions allow to select the speaker groups for your television. It doesn’t work with my V1. The app shows the correct speaker group, but selecting another speaker group doesn’t work

Are others experiencing the same problem?

jans wrote:

The latest versions allow to select the speaker groups for your television. It doesn’t work with my V1. The app shows the correct speaker group, but selecting another speaker group doesn’t work

Are others experiencing the same problem?

Yes, I have the same problem with my BV11. It has never worked !

Hi I have same problem on my BV11. The old app worked fine. I have brought this to beocare’s attenrion and they say they have referred it back the development team. I’m not a beta chap but someone replied to my comments a while back that it didn’t work, and said it has never worked properly,even in initial beta release. Let’s hope they sort soon..it’s been wrong for too long!

A silly question : How can I download this beta version ? Is it also possible to have it in addition to the released version in the same device ?

Thanks,

Jean

 

Hi all

Planned on starting this thread but you beat me to it and Easter slowed me down. Some comments on your observations

• Translations are coming tonight
• Speakergroup selection for BV11 is fixed and will come out tonight
• Shuffle is fixed on the product, not sure when it will be rolled out
• The volume wheel cannot be used on a scrollable interface, simply doesn't make sense. Secondly it is just to big for small screens
• The home view is being re-designed and grouping/categorisation being added. Images are there to stay though, they are just better
• There are several outstanding issues on integrated setup. These will be dealt with soon but they are extremely time consuming, since the whole integrated setup solution is overly complicated. I cannot promise all quirks ironed out soon, simple too many combinations to work with.

Some words on design. Currently we support 60+ products over many categories all with different features. We need to find a common interface that works for users with big setups like yours, to people with only a few BT products. From users on Beolink and Masterlink to users on Airplay 2. Compromises has been made. Currently we are reworking everything, starting with music and setup, then homeview and control. We need to do it in steps, so there will be inconsistencies until we are through everything. 

We read and take note of everything in here, even though there are gaps between my posts. Yes, we do have UX designers in the team, please keep it constructive. 

My best to you all and thanks for the feedback. As always it is much appreciated.

Thomas, Bang & Olufsen

altist wrote:

Hi I have same problem on my BV11. The old app worked fine. I have brought this to beocare’s attenrion and they say they have referred it back the development team. I’m not a beta chap but someone replied to my comments a while back that it didn’t work, and said it has never worked properly,even in initial beta release. Let’s hope they sort soon..it’s been wrong for too long!

So switching speaker groups doesn’t work with BV11 and V1. Looks like this wasn’t properly tested by the development team, and should not even be part of a Beta release! This is not what I expect from a professional organisation!

MrAndersen wrote:

Hi all

Planned on starting this thread but you beat me to it and Easter slowed me down. Some comments on your observations

• Translations are coming tonight
• Speakergroup selection for BV11 is fixed and will come out tonight
• Shuffle is fixed on the product, not sure when it will be rolled out
• The volume wheel cannot be used on a scrollable interface, simply doesn't make sense. Secondly it is just to big for small screens
• The home view is being re-designed and grouping/categorisation being added. Images are there to stay though, they are just better
• There are several outstanding issues on integrated setup. These will be dealt with soon but they are extremely time consuming, since the whole integrated setup solution is overly complicated. I cannot promise all quirks ironed out soon, simple too many combinations to work with.

Some words on design. Currently we support 60+ products over many categories all with different features. We need to find a common interface that works for users with big setups like yours, to people with only a few BT products. From users on Beolink and Masterlink to users on Airplay 2. Compromises has been made. Currently we are reworking everything, starting with music and setup, then homeview and control. We need to do it in steps, so there will be inconsistencies until we are through everything. 

We read and take note of everything in here, even though there are gaps between my posts. Yes, we do have UX designers in the team, please keep it constructive. 

My best to you all and thanks for the feedback. As always it is much appreciated.

Thomas, Bang & Olufsen

I certainly agree that you have a huge task but I would not count products like Essence-1 or A9-1 as being supported, except at the most rudimentary level. It would be more integrity if B&O would just announce that support has ended, and suggest other directions. Essence 1 now works much better without the remote and the app, Only B&O advantage is speaker connection.

That's life in tech. When you try to please everybody you please nobody. 

MrAndersen wrote:

Shuffle is fixed on the product, not sure when it will be rolled.

Currently we are reworking everything, starting with music.

Thanks for the update.

Will the play queue loop be fixed on products soon?

As you are working on music, has it been reconsidered to have a better song insertion into a product play queue when the given queue is not empty? In the attached image, an artist album was added in the product play queue this morning (Pleasure), 10 hours after I added another album to the product play queue (Abdullah Ibrahim) whose songs have been inserted between song 1 and song 2 of the previous album ... why??? Why would album 1 resume after album 2 is finished? If you add this issue on top of the loop issue, it is a very disappointing experience.

As you are working on music and product integration, can you have a look at why emptying a queue on a product stops the music on it but not on all the products that have joined it?

I’m sorry to post these here but it is difficult to find the right channel to report these days. There is no feedback or ack when feedback is sent through App feedback, and Beocare support very hard to deal with

Finally, will B&O one day acquire or partner with a music media server provider to develop a better & modern DLNA integration into the App? Or is DLNA not strategic for B&O which prefers the Airplay route to satisfy a larger public? (I know I’ll have no answer to this)

Many thanks.

Login to view image

Hi mbolo01,

thanks for posting this play queue insertion issue, I have the same problem and do not think it is intuitive at all. It is also inconsistent with other media type apps available. 

In my mind, I would expect the following -

- if I am browsing media in the app and tap the play icon I would expect the current play queue to be cleared and the new selection to start playing.

- for other options (ie insert into current queue or to play next) I would tap on the three dot menu and select those options.

- in regards to previous play queues, I think that it is reasonable that when a device goes into standby the play queue is automatically cleared. The queue would then be empty the next time you start the device and make a selection.

Just some things for the development team to think about.

Dion.

MrAndersen wrote:

Speakergroup selection for BV11 is fixed and will come out tonight

I have installed the latest beta this morning, and now the speakergroup selection works on my BV11 😁