Bang & Olufsen app 2.7

224 replies
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It seems that PQ is emptied when selecting a new album now which is great and as I would expect. Thankyou!

However, I think I've noticed a new bug. It seems that the albums are entered into the PQ twice and in an odd order. For example, if I add an album with 4 tracks my PQ will look as follows -

Track-1

Track-1

Track-2

Track-3

Track-4

Track-2

Track-3

Track-4

Also the device will start playing from the second Track-1 and continue playing from there.

I have tried this with multiple albums on Deezer and on all my B&O devices. It seems to always happen with one time the album being added to the PQ three times.

Dion.

Hi Dion

That sounds odd. Just tried it several times and it doesn't happen to me. 

Just to clarify 

Click an album

Click the play icon

Go to the PQ and the tracks are duplicated?

Is the queue empty when you do it?

Br

Thomas

Dion wrote:

It seems to always happen with one time the album being added to the PQ three times.

I have added the same Deezer album more than three times and I was not able to reproduce the issue. Are you able to reproduce on your side?

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
@MrAndersen:

I also confirm that the PQ cover art issue is fixed 🙂

Two new findings:

1) It is not possible to change the product name on my M5:

2) SW version not shown on my BV11 (integrated with a Core):

Location: Copenhagen

Best regards
Dyssegaard
Dyssegaard wrote:

It is not possible to change the product name on my M5:

Same here, as well as for the Core (M3 and BS1 are ok, A6 not tried yet)

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png
mbolo01 wrote:

Same here, as well as for the Core (M3 and BS1 are ok, A6 not tried yet) BS Moment, BS Core, BS Ouverture, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Just checked my Core, and you are right - same problem here.

Location: Copenhagen

Best regards
Dyssegaard

MrAndersen wrote:
@mm08642: I cannot repro this, but it might be iPad only. We will take a look. 

Thank you very much for looking into this issue. Yes, it is worst on the iPad in landscape mode. The described issue you experience on small displays like on the iPhone, too. But there it is not so extrem.

B&O really should invest much more time / money in the user interface and technical features that are state of the art in other apps. The experience the B&O app is offering would be OK for a low cost Chinese loudspeaker manufacturer. For a design company placing themselves in the high price segment, the offered B&O app is still far away from my expectation I have on a product in this price segment.

And when you look at the ratings in the Apple App Store, I am not the only one who is strongly disappointed. And just setting back the rating counter with every release will unfortunately not help to improve the app at all 😕

MrAndersen wrote:

Hi Dion

That sounds odd. Just tried it several times and it doesn't happen to me. 

Just to clarify 

Click an album

Click the play icon

Go to the PQ and the tracks are duplicated?

Is the queue empty when you do it?

Br

Thomas

 

Hi MrAnderson,

Sorry for the delay in responding, I have been travelling and away from my B&O setup at home.

What you have clarified is correct, that's exactly what happens. I have just tried again with Pink Floyd Animals (5 track album) and it has resulted in the album being placed in the PQ three times with track1 in first and playing from the third entry. I cleared the PQ and it did it again. Screenshot below.

This is the latest beta of the app running on Android.

Let me know if there is any more information I can provide to help find this bug.

Kind regards,

Dion

MrAndersen wrote:

@mbolo01: The white artist image is not yet fixed. This is a different issue and we need to put a light gradient on it or detect white and change the control color

@MrAndersen: Hopefully you realized that handling white background is a more global issue for the UI, as well as iPhone screen shape. See below:

Location: Brittany - France

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beotime.png Beotime.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-P6.png Beoplay-P6.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A6.png Beoplay-A6.png
Beoplay-A1.png Beoplay-A1.png
Beomaster.png Beomaster.png
Beolab-18.png Beolab-18.png
Beogram-400x.png Beogram-400x.png

mbolo01 wrote:
Dyssegaard wrote:

 

It is not possible to change the product name on my M5:

 

 

Same here, as well as for the Core (M3 and BS1 are ok, A6 not tried yet)

Same here on M3, couldn't change name.

They're no fields for change name, or grey in the edit field by BeoTool.

 Contact the B&O customer support, they tell, select Product options en then change name. Or remove product from app and start from stretch so you give it a name, both options without succes. They don't know where they talking about....

@ B&O possible to fix this issue??

 

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