Dyssegaard wrote:

MrAndersen:

So I have just discovered that some H8's do not have a serial number. That means that they are rejected in setup. We will have a workaround for this but it involves cloud services which means it will not be until some time next week.

2.0.1.15759:

Still no luck with adding my H8

laseralex wrote:

This single screen:

Allows me to see what individual device I'm changing volume on

Adds a whole-group volume control at the top

Adds station (or track) forward and back buttons to the station/track block above bottom row buttons

Provides more space for station or track information in the station/track block

Still allows me to add or remove Multiroom products (by tapping the name or preferably by dragging items in and out of the gray area)

@elephant: The cloud service that was the other part of the fix was deployed last night. Now H8s without serial should work. A note on number 2, this app is not able to play music, the product stream the music directly. It is not going to be able to play directly to your headphones nor join in multiroom, and will always go to the control. 5. Good point we will need a way to clear. 6. 

MrAndersen wrote:

@elephant: The cloud service that was the other part of the fix, this was deployed last night. Now H8s without serial should work. A not on number 2, this app is not able to play music, the product stream the music directly. It is not going to be able to play directly to your headphones nor join in multiroom, and will always go to the control. 5. Good point we will need a way to clear. 6.

MrAndersen wrote:

@elephant:

A: The cloud service that was the other part of the fix was deployed last night.

B: Now H8s without serial should work.

C: A note on number 2, this app is not able to play music, the product stream the music directly. It is not going to be able to play directly to your headphones nor join in multiroom, and will always go to the control.

D: 5. Good point we will need a way to clear.

E: 6.

Millemissen wrote:

Sandyb wrote:

Spending most of your time on the Now Playing screen is OK for music, not for TV. 

For sure, there are many (different) user cases.

But I am with you on that one....almost.

I still don’t get the necessity for pulling the tv control features (from the BeoRemote app) into the app.

Or should I say, I don’t understand the focus, that some users have on this.

I don’t control my tv with an app - for this I have the best remote in the world.......

.....why should I pull out my iPhone/iPad and open the app just to change a tv program or change sources?

And if my wife would want to do this, should I then hand over the (read my) device to her - or should she also have the app on her iPhone/iPad?

No way - she simply grabs the physical remote and - if necesary - interacts with the tv screen.

This said - I do use the app, when the iDevice is already at hand and the app is already open. But then just for basic controls, that are found in the Now Playing screen.

 

Speaking of the Now Playing screen - that is what I see as the basic screen in the app.

From there I can do most of what I need: change to another device, access the sources of that device, add/remove a room to/from the current experience, manage the playlist of my music from the NAS (and probably Deezer - I don’t use Deezer, but I asume so).

The only thing that I miss there (tapping the playlist icon in the upper left side) is being able to see my favourite list of TuneiN radio stations, when playing netradio.

I know I can swipe or tap right/left - but seeing the list would be better, when you want to access a specific station.

See the pic below:

 

Where controlling my tv (BV Avant/V1) from the app can be meaningfull for me, is when using the built-in NetRadio.

You can of course start it from the Now Playing screen (using the source icon on the right side), but alas, there is no feedback from the tv (apart from the station name)  - like when using TuneIn. And there is no list of stations there either (tapping the playlist icon). Same goes for tv viewing - why no feedback of the current station and the list of stations tapping the playlist icon?

This is basicly what I would need from the app, controlling a tv.......not the mimicked remote control functions (from the BeoRemote app) - that works better using a physical remote. 

 

However, there are - as I wrote above - many different user cases ———-— this is my take on this.

 

MM

 

I have the app working on my iPad and iPhone.

I really miss the built in TV guide and the ability to change speaker groups, and sound mode settings that the original B&O Remote app (currently not working on IOS 12.1) featured, and greatly wish they would be added.

I appreciate that some prefer using the likes of a Beoremote 4 and agree that it is by far the best TV remote out there.

However, I also like to control my TV, my Bluray player, my Apple TV 4k player, my iTunes library, and my computer from the one remote control, and this is easily done by one or two apps on either iPhone or iPad.

Conversely, whilst the PUC system works for some pieces of hardware placed in a closed, but ventilated cabinet, it is never as complete and as easy as a visual interface on an screen, such as an iPad or iPhone.

Personally, I tend to find the Beoremote 4 and even the remote one, counter intuitive to using a visual display, and unless using it constantly (which I don't) I find I have to keep referring to the manual to figure out how to make things work.

Admittedly, I only use the Beoremote 4 as a 'backup' if the iPhone or iPad is on the charger, but not sufficiently enough to be totally familiar with all it's various features without having to refer to the manual.

With the apps on the iPad/iPhone, a manual is only needed from time to time (in the case of the Apple TV 4k) to gain knowledge of some of the more advanced features - everything else is basically follow the bouncing ball simplicity.

For that reason, I prefer and I think would always prefer an app based control system, rather than a button festooned, stick remote, no matter how good it is and how lovely it is to hold.

Just my take on it...and hoping that the Beoremote full functionality will be added to the newer B&O App, as otherwise it is removing user convenience rather than adding to it.

Cheers

John... 

elephant wrote:

However I have an update, after 24 hours have elapsed:

It would appear yesterday’s tests have “BRICKED” my H8 [:\'(]

The H8 remains out of contact to the App but also to the iPhone in general. Apple Music can’t be played (via AirPlay) nor can the iPhone’s Setting’s make contact either.

The H8’s status light is permanently on - and is showing orange.

I can switch the H8 off, but the light stays on as orange.

I switch back in, its orange.

I try to toggle pairing mode, it stays orange, and neither the App nor the iPhone’s Settings detect any pairing state. (i.e. I can no longer get the blue light to come on).

The H8 is also not detectable by my ATV nor my MacBook.

However I can plug the H8 wired into the MacBook and listen to music so at least that part is still working.

I can’t send logs ... because the App can’t contact the H8.

My strategy is to leave the H8 on to flatten the battery and then recharge and so hopefully achieve a reset that way. This will probably mean at least another 24 hours of waiting.

If that fails I will try a firmware update via the USB cable.

BeoNut since '75

We have a couple of H8s here at the office and they do not display this behavior. The number you see is the MAC address we use this instead of the missing serial. We only read values from the headphones, the only writes we do is for ToneTouch. I suspect that the software in them crash somehow. We have had other sets where we needed to remove the battery to bring them back to life. Perhaps you should try to update them using this: https://www.beoplay.com/en/support/product-support/beoplay-updater

John wrote:

For that reason, I prefer and I think would always prefer an app based control system, rather than a button festooned, stick remote, no matter how good it is and how lovely it is to hold.

Dyssegaard wrote:

A few hours after adding my H8 to the app yesterday morning I tried to turn it on again. However, it was totally unresponsive and the status led was also off. I removed the battery for a few seconds, and since then it has been functioning ok.