I have been to Bang & Olufsen stores in Europe, North America and Latin America. The staff personalities have been generally quite good, with a few exceptions. I believe the magazine is a very good idea, just as this forum is. Interesting and informative.

In fairness to the German stores, my experiences have always been very good. The store in Frankfurt am Main greeted us warmly the first time I entered from pouring rain, despite fact that I was pulling along a large (XXL) Rimowa suitcase. Our travelling attire was hardly Saville Row.

I mentioned a restaurant nearby that we had heard about, and was encouraged to dine there. The salesman offered to generously hold the suitcase for us, and my wife and I enjoyed a meorable meal.

Upon returning, I bought a pair of A-8 and Form 2 headphones. Not much of a purchase, but I have since reccommended B&O products there to friends who later became customers there. Many were residents of Frankfurt, and knew nothing of the store.

To date, this store continues to exhibit a reliable, and consistent cordiality, and helpful staff, even if I am not buying anything. I look forward to visitng whenever I am there.

Good customers are worth the effort to keep, and everyone has started at the entry or learning regarding B & O products.  If a customer is there for a just a catalogue in jeans,  or a Beosound 4 with all the trimmings and wearing Versace, equal courtesy and good manners by the sales staff are an expectation, consistently.

I do not think B&O shop staff should wear a uniform at all - it is not McDonalds!

I am expecting them to have a good enough taste to pick appropriate individual clothes.

That said there could be a general dress code for staff. 

The obvious colour is Back/Charcoal as it matches the product and is smart.

So I would say:

- Black trousers (but each person, could chose a different style, casual or smart)

- White shirt, long sleave black polo shirt. Polo shirts could have a B&O logo.

- Tie optional and left to the persons choice.

- Black jacket

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Like that a person that has a planned delivery could have a black pair of jeans, and a polo.

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Long sleave polo shirts can be very elegant, and suit every type of body.

 For shirts, fitted shirts can be seen as more modern, but not for every body type. So everyone should pick their own.

 I know it sounds very classic... but you can't really go wrong with that...

p. 

I think we shouldn't forget the importance of Grooming and personal hygiene. At our dealer there is a reasonably new lady working there who i have noticed dresses impeccably every time i see her but to top it off, she is open and friendly which is really nice.

A bit of creative flair in the way B&O sales people dress goes a long way, but at the end of the day it's how they interact with the consumers.

Just picked up my Magolog,  not as impressive as some previous catalogues,  but an interesting read.  Pitty it is the end of hardback catalogues though.

Greg

Some slight changes in product names too.....

 BeoLab 4 PC now becomes BeoLab 4 PC/MAC

BeoMedia 1 now becomes BeoMedia

Subtle changes,  but interesting

Agree.  Just because they are "Artists" doesn't mean they have taste.  I've met plenty of artists who don't.

(not that I'm opinionated or anything!)