B&O Radio and B&O app 7.5.1.260424517

12 replies
VE
Offline
Vedet
Bronze
Posted June 12, 2026 at 20:19 GMT
#1645663
Good afternoon, guys))

The logos of radio stations in B&O Radio have disappeared in the B&O App version 7.5.1.260424517 on Android 14. This bug occurs when any radio station from any region is enabled. I contacted B&O technical support, and they replied that they could not reproduce the issue.

I decided to ask you - if you use the stable version of the B&O app 7.5.1.260424517, please let me know if you've encountered a problem where the logos of radio stations are not displayed. Here are some screenshots for example. However, this issue occurs with any radio station. On the other hand, Spotify works correctly. All the images are displayed as expected. I encountered this bug after updating to the latest version.

I would greatly appreciate your feedback to determine if this is a common issue or just my personal problem.
Severed_hand_of_skywalker
Offline
Severed_hand_of_skywalker
Bronze
Posted June 12, 2026 at 22:40 GMT
#1673499
Its best to connect with B&O support in this case.

Location: Toronto, Canada

VE
Offline
Vedet
Bronze
Posted June 13, 2026 at 01:39 GMT
Edited June 13, 2026 at 01:43 GMT
#1673500
link
Its best to connect with B&O support in this case.
So I wrote that I contacted B&O technical support and they couldn't reproduce the issue. I want to know if anyone else using B&O Radio in the 7.5.1.260424517 app has encountered the same problem where the radio station logos don't display.
Although Spotify is displayed correctly
 
Attachments (3)
Guy
Offline
Guy
GoldModerator
Posted June 13, 2026 at 10:18 GMT
#1673503
It won't be much help to you, but they are working fine on Apple IOS - similar 7.5.1 ... app version.

Hopefully someone with Android can chip in!

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
VE
Offline
Vedet
Bronze
Posted June 13, 2026 at 11:36 GMT
#1673504
Thank you)) I would be very grateful if those answered me  those who have  Android, I have Android 14 and who do not use beta versions of updates, but the stable latest version 7.5.1.
ST
Offline
Stan
Bronze
Posted June 13, 2026 at 23:05 GMT
#1673505
I have version 7.5.1.260424517 on Android 16, and it works fine.
VE
Offline
Vedet
Bronze
Posted June 14, 2026 at 13:38 GMT
#1673509
Thank you, Stan)) So do you have all the logos (pictures) of radio stations in B&O Radio displayed correctly?
ST
Offline
Stan
Bronze
Posted June 15, 2026 at 04:21 GMT
#1673514
Yes, all the logos show.

I will try with an older phone tomorrow.
VE
Offline
Vedet
Bronze
Posted June 15, 2026 at 17:14 GMT
#1673515
I would be extremely grateful)) Several of my friends who use Android have had the same problem.
ST
Offline
Stan
Bronze
Posted June 15, 2026 at 18:00 GMT
#1673516
I have now tested with an older Samsung Note2o running Android 12 and the latest B&O app, and it works fine (sorry).
 
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