B&O E8 issues

36 replies
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pablohoney78 (archived2)
Bronze
Posted June 7, 2018 at 19:36 GMT
#2108077

Hi all,

I bought my E8 earbuds on 23/5/2018 upgraded the firmware (after some difficulty) to version 5.6.0. 

I noticed soon after lip sync issues when watching Netflix and YouTube- it was out of sync and when the soundstage was increased to the max. the balance appeared off centre more to the left.

Anyone else experience this and what is your experience in returning these to B&O? Did they replace them and did the replacement fix the issue?

Thanks

JO
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Jon
Bronze
Posted June 7, 2018 at 22:26 GMT
#2108078
Hey!

Honestly, just get a refund and buy something else if you still can. I’ve had 3 pairs of E8s now (spread out across Oct 2017 and end of April this year) and every single pair has been faulty with basically the same problems you’ve just mentioned + a few others. They’re just not worth it at this stage :(

Jon.
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pablohoney78 (archived2)
Bronze
Posted June 8, 2018 at 06:51 GMT
#2108079

It’s a real pity though isn’t it?! Did they not QA these before releasing them?!! I wish Bowers and Wilkins wouldn’t release a pair that are similar that actually work. I own a pair of their P7 Wireless and theyare great. Each time you returned them were they happy to send you a replacement? Did you buy them from B&O directly?

JO
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Jon
Bronze
Posted June 8, 2018 at 09:30 GMT
#2108080
It really is - hoping the 2nd gen will be better (if they make some). You’d expect QC to be fantastic when they cost this much but apparently B&O have different ideas. I’ve heard pretty good things about the Sony ones if that’s any help? B&W ones would be quite interesting- I briefly had a pair of PXs but took them back because they were literally painful to wear because of how they construct the ear cups but in-ear would be a whole different thing so I’d definitely try them!

The first time I just took them back for a refund from my dealer about 2 days after buying then, and then bought the second pair from them a few months later (different colour that time on the off chance that helped), and then I sent them off under warranty and they sent a replacement about 3 weeks after I sent them off (the time it took didn’t really impress me st all). All of them developed volume balance issues and 2 had signal problems and random pauses in music. Really not happy.
Leosgonewild
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Leosgonewild
Bronze
Posted June 8, 2018 at 10:14 GMT
#2108081
Mine are sent in due to following issues:

-chargerbox and headphone discharges without use

-left plug discharged faster than right plug

-plugs would not turn down when placed in discharged chargerbox

-metallic sound in voices when using transparency mode

-metallic sound in voices during phone calls

Other than that, great headphones No - thumbs down

M(
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moxxey (archived2)
Bronze
Posted June 8, 2018 at 10:16 GMT
#2108082

pablohoney78 wrote:

It’s a real pity though isn’t it?! Did they not QA these before releasing them?!!

I have quite a few BeoPlay headphones - I think we "lazy idiots" just go out and buy B&O products thinking we're going to get Danish-inpisred top-of-the-range items which can't be bettered and can't be bothered to look around at alternatives - an each one has had some kind of issue. I rarely use them now. H5s, H8s, Earset etc.

Bought a Beats Solo3 a few months ago and it's absolutely flawless. Connects within seconds, never loses a connection, can walk around fairly far from my iPhone without it disconnecting and so on. Went back to my BeoPlay H8's and they are quieter, you can't walk more than a few metres, loses the connection and they don't even feel as comfortable as the Beats headphones when on your ears for a period of time (listening to music on a plane).

M(
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moxxey (archived2)
Bronze
Posted June 8, 2018 at 10:19 GMT
#2108083

BTW if you really want a top quality Scadinavia-developed in-ear earbud then look at the Earin M2:

SA
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Sandyb
Bronze
Posted June 8, 2018 at 14:55 GMT
#2108084
Yeah don't get the love for the B&O headphones

It's not as if the features are any different to other brands, and other brands have designs just as good really

They're all mini computers now so I'd expect issues with many brands

All in all no reason to confine oneself to B&O headphones

The Verge review I posted of the new earset was pretty ugly reading, and they have praised the H6's in the past, so there's no agenda
JO
Offline
Jon
Bronze
Posted June 8, 2018 at 15:22 GMT
#2108085
Yeah agreed - of all the Beoplay headphones I’ve owned, the 1st gen H6s are the only ones I’ve ever actually loved. The H9is are fine, as were the H9s (preferred both to the competition) but beyond that I’ve never felt the price of the products were ever justified (even if the design was beautiful).
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pablohoney78 (archived2)
Bronze
Posted June 8, 2018 at 15:31 GMT
#2108086

Thanks for all the input guys. Mine have arrived back in Germany so we’ll see whatwjat thwy do to fix them if they can. I’ve read some horror stories about thwm just been returned saying nothing is wrong and others returned as they wanted you to clean them before they test them.

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