B&O Core crashes

29 replies
You could try to connect a streaming source e.g. the Macbook (with a physical connection/a cable) to the aux input of the Core…

…in order to see, if the Core still drops out, when it does not depend on your wifi or ethernet connection.

MM

Location: Flensborg————Danmark

Location: Switzerland

Im going to assume this is a BeoConnect Core (Mozart) and not a Beosound Core ( ASE) your talking about?

Additionally, what is the Core connected to? Sources/equipment/Loudspeakers etc?
It’s a Beosound Core wire-connected to a pair of Beolab 1 loudspeakers that have worked flawlessly for 20 years.

Location: Switzerland

Ok, thanks.

i cant unfortunately help you with that. I am aware of sometimes the BC core fails to trigger the Shape (on but mute) from time to time and is cured be hard reboot of both (Shape first).
Still, I appreciate the efforts. Thanks all.

It's annoying but, if I disconnect then reconnect the Core, it works fine... Until the next time it crashes in a week or two... 😀

Location: Switzerland

Update on the mysterious BeoSound Core behaviour. It continues to crash at least weekly but seemingly at random times. I was pretty sure that this is nothing to do with WLAN, router or music source.

As mentioned before, I had wondered if something in the house is interfering with the Core. I noticed a few weeks ago that, if I opened or closed my electronically controlled window blinds. the Core, often but not always, seemed to just stop playing. This also happened once when the doorbell rang. I had put this down to coincidence previously but now I'm sure that, when opening or closing the blinds, the Core crashes.

My local B&O dealer discussed the problem with B&O and they suggested wrapping the Core in aluminium foil, as the dysfunction may be related to interference from various frequencies, such as those emitted by motorized blinds or similar devices. So, my Beosound Core is now shiny silver. Let's see...

Location: Switzerland

are you using the original b&o power supply for it?

Location: Eastbourne, UK

I've experienced similar problems with a Core that is constantly on Deezer or Airplay. Every 24 hours or so it will stop being accessible or playable until you power cycle it.

Location: Switzerland

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