B&O App … what happened to volume control?

33 replies
Well I agree that the workflow of the app (at least this app type that we've had for the last 4-5 years) isn't the most obvious.  The landing / opening page of a product selector does just introduce more taps to get to actually starting music / controlling your device.

But plenty of us have raised this issue years ago, with zero sign of a rethink.

** All this is one of the reasons I dont use the app for music at all, and switched to a Roon setup. The music experience (selecting / browsing) is just too basic in the B&O app, though I can see why for casual users its perfectly live-able.

 
The issue is that the app now doesn't look like what it did 4-5 yeas ago.

Several major parts of the app UI/UX have been changed in the last few months, and they objectively made the experience much much worse.

3 years ago the app was almost perfect.

As someone who has worked in Fortune 500 software companies, I fully understand that the "if it's not broken, don't fix it" doesn't really work. There need to be continuous updates, refreshes of the UI, and so on.

But the way B&O has done it... Is absolutely disgusting and shows complete lack of any software development and user research (they are two very different and very separate things) capability. The app design (of the parts they have recently updated) is very bad (and I'm not talking about subjective aesthetic tastes). And the app coding is even worse, at a purely technical level.

The situation with the app now genuinely is utter shit compared to what it was a few years ago (B&O's own app), and compared to major other companies in the same segment (Bose, B&W, Sonos, JBL - I won't call them "competitors" as they arguably don't target Super Duper Ultra Extremely Very High Net Worth Individuals).

That's why I'd pay for a third party alternative app (obviously referring to the other thread). Out of desperation and disbelief.
@Sandyb, Is there some way to get the "tap the top of your Beosound 1[2][A9] to start/re-start playback" with Roon?  I.e. can one make a queue (own music) or playlist (Tidal) that gets auto-continued by the output device rather than by the Roon Controller?  That's principally what I use the BeocrApp for.
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.