Aussie Michael wrote:

pffft - typical

the deezer issue is annoying and should be pushed to everyone

the work around is that you go in to the smart TV platform and launch deezer there

I would be intereset in this software update too. My BV11 has the issue too when selecting Deezer directly. Any chance you can ask Fred what was done?

Below is a SW update that has started to push to OG chassis TV's. Most of your wishes have been taken care of :)

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A list of new and useful functions and improvements will be introduced with a software update release for BeoVision Avant, BeoVision 11, BeoPlay V1 and BeoSystem 4 (TVs based on the VE 1.x TV platform)
The roll out of the new software will be managed as a market sequential launch taking place as from Wednesday 27 September until middle of October.

Spotify Connect support (TV and BeoSound Essence/Core in a shared speaker setup)
By connecting BeoSound Core or BeoSound Essence box as PRODUCT 1 or PRODUCT 2, you will be able to enjoy your Spotify music service via the TV speakers. 


Network link setup menu in BeoVision

The daily operation is controlled via the Bang & Olufsen or Spotify app, where you select the BeoSound Core or Essence as product, and the sound is played via the TV speakers.

Because of Spotify has stopped supporting the TV app, the embedded Spotify TV app will be removed from the Smart TV and source LIST.

Direct source selection of Deezer 
Direct source selection of Deezer via the BeoRemote One has been reestablish. 
Please note, that start-up time of the Deezer app may require a bit of patience. Furthermore, when choosing “popular” it may take approx. 3 minutes to get the overview of music.

Added support of BeoLab 90 / 50 / BeoSound Shape
BeoLab 90 / 50 / BeoSound Shape is now part of the speaker setup possibility

(This is only an issue if the TV is connected via LAN or the Network Link delay setting has been changed from the default value). 

Ok

Thank you for this post.  Would be good to read that the update is imminent.

So its an update nearly 1 year to the date.  

An update is also imminent for the moment going from the Support Pages of B&O

Well done Moment team :-)

Yeah, thats been imminent for quite a while......

I bought a couple of months ago a Sony for the kitchen, with perfectly working Netflix app on it.

I find it very sad that a television device of this price and age will not get an update to a Netflix app. And that I need different hardware to watch Netflix.

After the bad experience with the Beosound Moment, this is another serious reason not to look at Bang & Olufsen for media fun anymore.

No, don't tell me about licenses and B&O. For the premium price we pay to B&O hardware and software, licensing could not be the excuse...

No TV whatever the price will be software bullet proof for a long time.

That applies to general software updates, delivery of promised features, or availability of apps.

Many TV's from big brands have had issues / failings when it comes to delivering at least one or two of the above.

I agree its not really acceptable, but it's just the world we love in.

It does make buyers think about what the most important aspect is : underlying panel technology, HDR capability, video processing or the software platform.

Its a shame that B&O TV's dont offer best in class on all the above 4 boxes, but then again i'm not sure anyone really does.

Personally, the software platform / app availability is the least important to me - the landscape shifts too much, brand arguments lead to services being pulled etc etc, so why would i by a TV expecting a full app set forever? Better to buy based on panel tech / HDR capability / video processing - add a streaming box (they're cheap after all).

Sandyb wrote:

No TV whatever the price will be software bullet proof for a long time.

That applies to general software updates, delivery of promised features, or availability of apps.

Many TV's from big brands have had issues / failings when it comes to delivering at least one or two of the above.

I agree its not really acceptable, but it's just the world we love in.

It does make buyers think about what the most important aspect is : underlying panel technology, HDR capability, video processing or the software platform.

Its a shame that B&O TV's dont offer best in class on all the above 4 boxes, but then again i'm not sure anyone really does.

Personally, the software platform / app availability is the least important to me - the landscape shifts too much, brand arguments lead to services being pulled etc etc, so why would i by a TV expecting a full app set forever? Better to buy based on panel tech / HDR capability / video processing - add a streaming box (they're cheap after all).

Sandyb, it's a nice answer you wrote, appreciate it. But don't try to find excuses for B&O.

Talking about that Netflix app, when I bought my television a couple of years ago. The app for Netflix was already included on most other television brands. And the excuse from B&O was lying at that time with licenses, now it's changed to old hardware.

It is just not acceptable for the price we pay. 

Indeed, they havent covered themselves in glory (B&O that is)

The issue for their older TV's is that the smart TV engine they put in the older TV's was from a smaller supplier, so vulnerable in that sense.

Now they have LG's web OS, i dont think TVs like the Eclipse will suffer from the same "app withdrawal" issue, not to the same degree anyway.

So Eclipse owners have a strong choice of apps, and they should remain.

My point was more that because nothing can be guaranteed around app availability, i wouldnt chose a TV based on that, especially when a cheap streaming box can be had which is generally better anyway.

Of course that wont suit everyone, but again LG is a big vendor and B&O chosing them for the smart TV (and the apps that come with it) is a better offer than the older TVs had.

I dont have an Eclipse for the record.