I read more and more questions and frustration about the (not) updates of B&O products (think of Avant, BV, Moment, etc.) which means that there is no or not enough support for certain applications and / or other devices. (you see the same with other brands also: Samsung, LG I think there are in the Netherlands already law suits preparing/going on from consumer organisations)
Some examples:
Avant MK1 no Deezer connection more than an XML parser error
Avant MK1 no Spotify connection more
Avant MK1 no profile for BL50 speakers
latest software update November 2016!
Beosound Moment does not support Deezer High Fidelity lossless
Also from the BV corner I read/hear the same complaints about software updates.
Proberly there ar more productswith those software problems.
It may not be that a brand like B & O will let its buyers stand out by losing any updates, leaving functionality behind.
Buyers have counted down a lot for the B & O equipment, but it's not possible that you simply let these buyers stand in the cold.
I am (unfortunately) not an expert on the question of how B & O might be obliged to issue such software updates, since you may expect that the purchased B & O equipment should be able to function properly for a number of years, what you might expect from your durably purchased equipment.
I think there is even regulation, think of "Sale of Goods Act"
Perhaps this thread can contribute to this, maybe there is someone overhere having a entrance to Struer or they looking sometimes overhere?
John
