Bad service bad quality

25 replies

I, too had many B&O products from the early to mid 90s, including an Avant television. All those products worked well. My Avant never suffered a glitch. Like the other customer, I upgraded to a BV7-55 and sold my trusty Avant. The BeoVision 7-55 has been an excellent television with no trouble. Any issues I experienced were due to faulty HDMI cables from Wal-Mart. No regrets!

I've come to the conclusion that if you buy B&O/Aton Martin/Panerai etc you are getting something gorgeous and exclusive. Sometimes you have to phone up the dealer and get issues sorted, but evertime you walk in you can be rest assured you have the best performing best looking gear on the planet. And i'm the biggest complainer i know.

 

ps the Beo6 is flimsy compared to the Beo4 which i wish they had just modernised.

Chris wrote:

I've come to the conclusion that if you buy Panerai etc you are getting something gorgeous and exclusive. Sometimes you have to phone up the dealer and get issues sorted

Yes, I can safely say I've had to take two new Panerai watches back for a minor fix. Nothing is perfect, even if you think they should be (for the price). The problem is, the more you spend on something, the higher your expectations and the more likely you'll be disappointed.

Certainly, it is clear that there's "something" different between 90's products and current  beo stuff.  90's products have, let's say, some sort of soul that they have adquired through the years. It takes at least 15 years for a beo device to get a soul.   Current products are still too new, too young for such an important thing like a soul. Eventually, some of them will manage to get one  but  first they have to last at least those 15 years and I am afraid that with the current flimsiness of many of beo products, only a minority of them will reach this status that so far is only reserved to the old fashioned and  sturdy BangOlufsen products. 

moxxey wrote:

Chris wrote:

I've come to the conclusion that if you buy Panerai etc you are getting something gorgeous and exclusive. Sometimes you have to phone up the dealer and get issues sorted

Yes, I can safely say I've had to take two new Panerai watches back for a minor fix. Nothing is perfect, even if you think they should be (for the price). The problem is, the more you spend on something, the higher your expectations and the more likely you'll be disappointed.

Thats true that, have ever been on cheap holiday and it was one of the best you have had??

beopuig wrote:
Eventually, some of them will manage to get one  but  first they have to last at least those 15 years and I am afraid that with the current flimsiness of many of beo products, only a minority of them will reach this status that so far is only reserved to the old fashioned and  sturdy BangOlufsen products. 

And apart from the build quality there are the software issues... 

moxxey wrote:
Yes, I can safely say I've had to take two new Panerai watches back for a minor fix. Nothing is perfect, even if you think they should be (for the price). The problem is, the more you spend on something, the higher your expectations and the more likely you'll be disappointed.

The crown of my Panerai broke off after about 11 months... Of course it was replaced under warranty. They did a splendid job and I got it back much earlier than expected. Still, I like the watch less than before...

Can you really see the Made in China Made for Profit B&O stuff like BS8 lasting for 15 years? 2 or 3 if we are lucky. It's very sad in today's world that quality is worse than decades ago!

I makes me smile when I look at fashion icons like Dolce & Gabbana who actually own their one and only factory in Italy and employ humans to stitch the bottons on the shirts by hand. I've got to say, their quality and attention to detail is superb! This is what B&O uaed to be like.  Now I think of them as a practically bankrupt company who are trying in anyway to bring in ther money just to survive.

Sorry guys, but I have no faith in Made in China for the premium market. My experience is that it just does not last. Its made for the throw away generation. Even my beautiful MacBook is starting to wear at only 18 months!   Oh how I miss the days when a product would last a good 10 years or more!!!

Your Macbook was made in Shanghai China, and the Air is made by ASUS.Erm

Thanks for that Chris. Yes the screen is coming unstuck from the plastic housing   very bad as I look after my toys so much!

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