My Beolit 12 which I purchased in June direct from B+O website is dead, happened last week.
I have sent 3 emails now and still await a reply.
Anyone have experience with them or know of another way to contact them.
Thank you to our Sponsors
B and O Service
11 replies
You must wait 2 or 3 weeks before any answer. Bad service !
You must wait 2 or 3 weeks before any answer. Bad service !
Or, go on the BeoPlay website...
You must wait 2 or 3 weeks before any answer. Bad service !Or, go on the BeoPlay website...
Anarchist!😎
Expect 10-15 days minimum. If they bother.
Well,
I promissed you to keep you posted.
They have already answered which is a response time of 48 hours.
Maybe that is because they answered in German which was fine for me ;-)
Although I have never e-mailed B&O with an issue using Facebook as a portal to companies to complain has always brought swift resolution.
Just got a reply (stating they are trying to improve customer service)
Good luck !
Doesn't this just prove that local service from your local dealer is still required and generally a better all round experience. Shop at your locally owned B&O store and support the people that have put their own money into the brand.
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