Avant DVD 28 doesnt play / recognize DVDs anymore :-(

11 replies
M(
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mor (archived)
Bronze
Posted May 25, 2009 at 10:52 GMT
#1878550

Hello everyone,

all of a sudden my Avant 28 DVD does not play DVDs or even CDs anymore. (now this happened after my little niece was supposed to watch her DVDs and instead, I fear, played piano on the beo4)

When putting a DVD into the drive, the display only shows "DVD <>"

and when I go into "Menu", "Setup", "00Go", "DVD", the screen shows a message I have never seen before:

DVD region setup

NOTE!

DVD SOURCE SELECTED

LOADER CLOSED

NO DISC IN DRIVE

... and then there's nothing to setup or change (I see that message not matter whether there's a DVD in the drive or not)

Has anyone got a clue for me what to do here? I can still hear the motor spinning when trying to access a DVD

Is there a way to reset the Avant DVD? 

Would anyone know what have made this happen?

Looking forward very much to any reply,

mor

 

O(
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Opman (archived)
Bronze
Posted May 25, 2009 at 10:56 GMT
#1878551

I don't work in an IT call centre, honest! but have you tried powering off the Avant for a few minutes? What have you got to loose?

Hope it works :-)

Opman

M(
Offline
mor (archived)
Bronze
Posted May 25, 2009 at 11:11 GMT
#1878552

Thanks for the suggestion ... tried that now, too ... but didn't help unfortunately.

Any other hint?

O(
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Opman (archived)
Bronze
Posted May 25, 2009 at 11:17 GMT
#1878553

I have an Avant VCR and even though the VCR is integrated, it has an external scart lead. Does your DVD Avant have a scart lead at the back that may have come loose? Just try pushing it to make sure it's firmly in place.

I'm clutching at straws for you.

Opman

M(
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mor (archived)
Bronze
Posted May 25, 2009 at 11:19 GMT
#1878554

Unfortunately not ... the wiring to the DVD player is all internal and not via one of the Scarts - but thanks for suggesting!!

O(
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Opman (archived)
Bronze
Posted May 25, 2009 at 11:36 GMT
#1878555

That was my last shot at assistance I'm afraid. If nobody else can offer any help, it may be a call to your local B&O service centre.

Opman

M(
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mor (archived)
Bronze
Posted May 25, 2009 at 12:40 GMT
#1878556

Does anyone else have any idea?

T(
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timhanna (archived)
Bronze
Posted May 25, 2009 at 13:02 GMT
#1878557

try cleaning the laser properly... if that fails, i got a bad feeling that you might need a new laser mechanism. did the avant suddently stop playing dvds or did u notice that the read time was slower. what are the service counters like? has the dvd been used a lot to make you believe that its the cd mechnism failing?

M(
Offline
mor (archived)
Bronze
Posted May 25, 2009 at 14:28 GMT
#1878558

Thanks for the hint ... I believe that over time the read-in times went worse actually. I actually hardly used the DVD player as the system is the bedroom system only. The countes are minimal: only 13 days of total DVD playback, one day VCD and another one day for CD.

What would hint that I would need a new mechanism? (and would you know what I'd have to invest?)

M(
Offline
mor (archived)
Bronze
Posted May 27, 2009 at 15:04 GMT
#1878559

Does anybody else have any idea how I could get my DVD player to work again?

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