Hi Graham,

the speakers work great through the 9500 and the Avant separately but it is when they are masterlinked the problem occurs, no sound output from any 9500 source via the converter, the Avant powers them up fine. I'm thinking peraps a converter prob. The display data is fine, just the sound...

The 5000s are fantastic however! I just hope to get the setup sorted, then I can start integrating it into the room and hiding the cabling etc!

I've had this this setup several years from the early type of avant.

The right option setting is indeed (v)option 2 for the Avant and (Aopt) 0 for the 9500.

Make sure that you have the right cables. 8pins for the powerlink and 7 pins din audio cable for the Aux.

Don' t use the powerlinkcable for the Aux, as another member here on this forum does. The used wiring differs from the Aux audio and causes malfunction.

It is an EXE file - I cannot use it as I am on Mac but if you download it it as a pdf file, simply change the pdf ending to exe and it should work. There are a few cersions on the site - the oldest one is probably best for you!!

Thanks everyone for the help. All things considered I'm leaning towards a link hardware problem, whether that be the Converter 1611 or cabling maybe. Time to test these bits I think.

I think I'll take up your offer of a test of my 9500 and converter at Lifestyle if I may Lee, when would be convenient?

i did have a faulty convertor at a customers once which caused pretty much the same issue as you describe.

try and borrow a convertor off someone to test.

greggmay wrote:

I have tried to run the configuration guide

This is the result I got for you. The optiions seem correct but check the menu on the Avant, and make sure you have used the Audio Aux link on the converter, and not the powerlink.

************************* VIDEO SYSTEM SETUP **************************

BeoVision Avant DVD 32"
Beolab 5000

Connection Video

Connect the aerial to the aerial input of the TV-set.

Connect the Beolab to the POWER LINK socket (FRONT) on the BeoVision
using a Power Link cable.

Both Power Link sockets contain left and right channel information.

The second POWER LINK cable socket on the Beolab enables signal
loop-through to the second Beolab using another Power Link cable.

Setting switches on the Beolab

Set the INPUT LEVEL switch to position (3 lines).
Set the AUDIO/VIDEO/OFF switch to position VIDEO.

Set the MODE switch to position L or R to determine whether the
loudspeaker should serve as a left or right loudspeaker.

Selecting option on the TV-set

Option: OPTION 2, with Beo4

                Press:                          | Display:
                -------------------------------------------
                STANDBY + LIST at the same time | OPTION?
                GO                              | V.OPT
                2                               | Observe confirmation
                                                | from BeoVision

Programming the setup

Setup:

Procedure for the setting up of connected sources:
         MENU / Setup / Connections
Fill in the menu as follows:

 -----------------------------------------
 V.Tape         AV             Decoder
 None           None           None
 -----------------------------------------

After filling in the menu, confirm the settings by pressing GO.

Speaker Setup.

Press: MENU, 4 (Setup), 2 (Sound)
Edit the menu using <<, >>, STEP UP and STEP DOWN.

Press: 2 (Speaker type).
Complete the menu by specifying the speaker types available in the setup.

Press: 3 (Speaker Distance)
Complete the menu by specifying the distance from the listening position to
the various speakers.

Press: 4 (Speaker level)
Complete the menu to set the sound at the same level from all speakers in
the setup.

Confirm by selecting GO in each menu to save the settings.

Note!

The Beolab display can only show: SOURCE, TRACK/PROGRAM NO. AND VOLUME.

The distance between the TV-set and the speakers shall be minimum one
metre as the speakers have no magnetic shielding

************************* AUDIO SYSTEM SETUP **************************

Beocenter 9500

Connection Audio

Connect the aerial to the aerial input of the audio master.

When using the remote control mute function, sound is
restored by turning the volume up or down.

Selecting option on the audio master

Option: OPTION 0, with Beo4

                Press:                          | Display:
                ------------------------------------------
                STANDBY + LIST at the same time | OPTION?
                GO                              | V.OPT
                LIST                            | A.OPT
                0                               | Observe confirmation
                                                | from AudioMaster

********************* AUDIO/VIDEO/LINK SYSTEM SETUP *******************

Connection

A BeoLink Converter is required to be able to connect the video- and
audiomaster, part No. 1161166/1161466

Connect the AUX/TV socket of the audiomaster to the BeoLink
Converter's AUDIO AUX LINK socket using a 7/7-pin DIN cable.

Connect the BeoLink Converter's Master Link socket to the Master Link
socket of the TV-set using a BeoLink cable.

Connect a POWER LINK socket of the audiomaster to the POWER LINK
socket of the BeoLink Converter using a Power Link cable.

Note!

No Audio Timer recording from 3-digit program numbers is possible,
e.g. from the Satellite receiver in BeoVision.

In some cases it may be necessary to apply a long standby pressure to
switch off a product.

********************* REMOTE CONTROL FOR MAIN ROOM ********************

The recommended remote control is Beo4

The following remote controls may also be used:
Beo5

Setup for Beo4 remote control:
 

Beo4's "LIST" must contain the following items in order to be able
to operate the Main Room products.

FORMAT STAND SPEAKER CLOCK
CDV     (only with S/W lower than 4.0 in Beo4)
MONO    (changed to SOUND with S/W 4.0 or higher in Beo4)
TURN RETURN
(RESET)
A.SETUP (only with S/W 2.0 or higher in Beo4)
AV      (only with S/W 4.0 or higher in Beo4)
 
See Beo4's operation manual page 10/12 on REMOVE and ADD functions
from/to the List

Note!

Beo4 must be equipped with software (S/W) 2.0 or higher to operate:
Sound setup on the Audiomaster.
The software version can be read on the Beo4 display by
pressing (STANDBY LIST) and then (MENU GO) at the same time.
Order No. 8001827

Andy T.

1st STEP -  Option settings are A-OPT "0"  and V-OPT "2"

2nd STEP - In addition to the 7-pin A.AUX / DATALINK CABLE
                  a FULLY MOUNTED 8-pin POWERLINK CABLE 
                  might be necessary between BC 9500 and 1611 Converter.

3rd STEP - disconnect all units for several minutes from the mains.

4th STEP - ALL AUDIO/VIDEO PRODUCTS in the link system must be connected to the mains 
                 BEFORE connecting the BeoLink Converter to the mains!

5th STEP - The BeoLink Converter HAS TO BE THE LAST TO BE CONNECTED TO THE MAINS, 
                 otherwise the 1611 it will not function as expected.

I had a similar setup and initially had no sound from the left hand channel - it turned out to be the lead connecting the BC9500 to the Beolink Converter. I would check that as it sounds like the converter is working since it is recognising commands and relaying them between your Avant and BC. I've also had a Beolink Converter that stopped working and it was confusing trying to work out the problem as there's no light or anything on it to indicate if it's working or not. Anyway, I would take a look at that lead first.

Thanks again everyone!

Andy and Vienna, have now checked, double checked and checked again both hardware and software setups and all is in the right place. Thanks ever so much for the info and running the configuration guide for me!

Louis and ajames, I am now definately suspecting either the Aux cable or the converter itself, will swap them out as soon as I get a chance, hopefully I'll find the problem!

Will post my findings for future reference.

Thanks again for everyones help, this really is a great site!

Cheers

Gregg

🤒 Good luck.