Hi,
I'm very satisfied with my B&O items.
Since we moved to Canada from Europe we have used several sound systems ranging from the more generic systems to bose and something more exotic with Denon and rotel etc. Only to be frustrated and buying a used beosound 6500 component system.
Unbelievable how good this (now almost completely restored) roughly 20 yr old system now sounds with the penta's that we bought to go with it. My wife is totally sold on the B&O concept and the use of the beo4 ( we also have powerlinked an av7000 with cx50/100's) and is now reluctant to have it whole system upgraded .....
Indeed it's true that after sales service is lacking, especially here in North America it seems. When you have an older system like I do they're not very interested....
Our latest acquisition are a pair of new B&O headphones and a new beocom phone. Again we're fully satisfied with these items.
Next year we will buy some new beolab speakers as the penta's are not the nicest looking speakers and we want something that fits better in our interior. Maybe beolab 8000 or beolab 9's. Again those will be bought new and we are looking forward to that.
Overall we are very satisfied with our B&O items and feel we buy quality products. I have also followed the beosound 5 threads on this forum and will look into it when it is in the store. It could be purchase we consider in a maybe a couple of years when the product has fully matured.
Regards,