Anyone dealt with Ridax?

26 replies
Stefan

I must be either doing something wrong or I am on his 'blacklist' for some reason!

I have now sent him FOUR emails to two different contact addresses shown on the Ridax web-site, yet have yet to receive any reply whatsoever. He (they) can't be very eager for business.

Maybe he is on holiday.

I have dealt with Ridax on a number of occasions and the service was excellent . He use to be reasonably active on the old beoworld and the even older beoworld. 

Thanks for that Darren, but surely any 'business' would have an automated 'out of office' system to respond to emails from what may be potential customers? 

I think he sells them as more of a service, as a B&O collector, than a "business" money making venture.

 

I am sure there is a genuine reason for his lack of response. I also hope he is ok. I notice that he has not been on this site for 6 weeks.

 


 

 

I don`t know how eager Mikael is for business but for good living. I remember talking with him about listening to music via a BS 7000 all night long having some glasses of wine....enjoying...

Wait a few days - there are holidays in Sweden and very good weather. I think he will contact you. If not I could try to contact him for you by telephone. I know his name, address and telephone number, but I don´t want to post it here, because I don`t know whether it would be ok for him. Ok for you?

I agree with darren, the ipod docking station can`t be his main business.

Good luck

Stefan 

 

I agree with all that has been said here. I have dealt with Ridax on several occasions and always found him to be helpful, knowledgable and courteous.

I'm sure there will be a genuine reason for his lack of response so far. As Stefan and Darren have said, this isn't a business venture but more of a hobby to him so it is only fair to look at it in this light.

Chris.

Thanks again Stefan and others ! I will be patient.

From what you all have said, all is good with Ridax as a business which is reassuring to know.  

Hi everyone,

I am picking up a really old thread here, just to let you know I am living and give yo some status of myself...

I know that some of you have been missing responses from me about different B&O related projects/products/solutions the last year.

As many of you have concluded, these B&O projects are not my "main" business.  They have mainly been done for fun as a hobby and some projects were done as a service to some other B&O users requesting these solutions.

The last year (or year and a half) I have been very busy with my "main business of living" and those of you that has visited my site and also seen the VAT rate and so on should be able to see that the B&O stuff isn't really the main business as it is not marketed at all on that site.  I am sorry that I haven't been very responsive to some of you that has been mailing me.  Some emails might have got lost (that I don't know of course) but during some periods I have not seen that I have had any time to build these projects even if someone want them.  It is also a fact that many of the solutions don't work 100% well with the iPhone or iPod touch which is because of the different menu structure of these devices, which is difficult to overcome for some technical reasons.

It has happened a few times that I have promised to make some B&O related project and that the customer have had to wait very long time before I got the time (and energy) to actually deliver.  I don't like that kind of situation, as those promises are as a constant bad conscience that doesn't increase the mood.  A mood that on a private level has been a little bit put down because of a large water leak in our house that has now taken almost a year  to finish repair.  I also know that I am easy to persuade so if I go into discussion with people about these products, they can easily convince me to promise to make them.  Something that will then be in queue and make both sides not happy.  So instead of keeping up the "sales" of these solutions, I have tried to let them sleep (I have been trying to support those that already bought units and have questions about their existing products.  I hope there is no buyer here that hasn't reached me).

Anyhow, if anyone is interested in getting anything, they are welcome if they just realize:

1.  It doesn't work 100% well with iPhone or touch.

2.  It could be a long waiting time between order and delivery as these are made during "spare time" which is uncommon having another business + 2 kids to take care of (my wife is working on her PhD research so come home very late usually).

3.  There is no promise for any future development/fixes.

4.  The different solutions are NOT sold as part of the "Ridax" site/company, it is a completely different business entity (and yes, that site doesn't look too well, which is part of the "business idea" as I feel those ordering anyhow, are better prepared for my kind of business.  Why should I look like a high street luxury store, when I am not?).

 

Now the house is OK again, the spirit is going a little bit up, so I will try to be more active here on Beoworld as well (I felt it took too much time to keep even with the posting rate here before).  The last year I have only been active on "House building" forums... ;)

 

Very good to hear from you - hope the house is even better!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png

ridax wrote:
Now the house is OK again, the spirit is going a little bit up, so I will try to be more active here on Beoworld as well (I felt it took too much time to keep even with the posting rate here before).  The last year I have only been active on "House building" forums... ;)

 

How timely, Ridax!

I have just had a recent transaction with him (literally in the last 48 hours)!

I can say that he was informative and professional and that I would recommend him! 🤒

 

On a personal note: I hope all is getting back on track for you, and I look forward to your return to the forum in whatever capacity!

Regards,

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