A9 makes plastic sounding pops and clicks.

68 replies

Any chance of a video? Might be a tall order, but I'm honestly really curious about what's going on.

The pops are so random, sometimes it is 4x an hour sometimes it is once in 24 hours so it is really hard to catch on film.

Location: Toronto, Canada

Got my A9 replaced today. We'll see how it goes with this one.

4th time a charm?

Location: Toronto, Canada

Well I got my FOURTH A9 unit a couple weeks ago and have been using it lightly since.

I'm sad to report that this does indeed confirm that it is a design flaw with the A9. This new unit is already making the same pops but at a much less frequent and softer level than the previous. My second unit did the same thing were for the first 6 months it was fine and started making the same sounds.

Either I am the unluckiest person in the world to get 4 units over 4 years where every A9 pops or this is a widespread issue.

For anyone who isn't hearing these sounds I can only assume you are not aware of the pops it makes or you aren't around the A9 long enough to catch it.

Mine sits next to my office desk so since I sit next to it for 8-10 hours a day I hear every pop it makes.

Now I just have to decide if it is worth living with this flaw. Very disappointed in B&O that such a high end speaker has such a silly design flaw.

Location: Toronto, Canada

A personal experience : I had a BV10 that made huge crackling sounds when heating or, even louder, when cooling. Like I was in bed and I could here a big "pop" in the living room with two doors shut.

They change the panel, installed foam...it was better but still there.

Then got my BV11. No sound at all hurray. Rock solid...for a year and it started to make little cracking sounds when heating or cooling.

Oh gosh, not again.

I decided to do nothing at all, just to live with it and wait and see.

After maybe six months, no crackling sounds at all. My BV11 is now three years old and totally SILENT.

So maybe it takes some time for some components to "run in" ?

I had no hope for my BV10 it was really bad from the beginning, regular big "pops" all the time, but I had hope in my BV11 (small pops only now and then) and it worked.

Fingers crossed for your A9 !
BeoGreg wrote:

A personal experience : I had a BV10 that made huge crackling sounds when heating or, even louder, when cooling. Like I was in bed and I could here a big "pop" in the living room with two doors shut.

They change the panel, installed foam...it was better but still there.

Then got my BV11. No sound at all hurray. Rock solid...for a year and it started to make little cracking sounds when heating or cooling.

Oh gosh, not again.

I decided to do nothing at all, just to live with it and wait and see.

After maybe six months, no crackling sounds at all. My BV11 is now three years old and totally SILENT.

So maybe it takes some time for some components to "run in" ?

I had no hope for my BV10 it was really bad from the beginning, regular big "pops" all the time, but I had hope in my BV11 (small pops only now and then) and it worked.

Fingers crossed for your A9 !

Had exactly the same story with my BV10. A lot of retrofit work. Eventually changed to BV11 and had no problems with that set.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Severed_Hand_of_Skywalker wrote:

Got my A9 replaced today. We'll see how it goes with this one.

4th time a charm?

 

I am having the same issue. Not a sound in the first few months. After that it started with a few pops, maybe once a month.

Now, after a bit more than a year it happens randomly, up to 10 times a day. Depending on use. When the unit heats up (and when it cools down) it starts making those sounds. When it has been off for a few days it stops. I think it is indeed caused by changes in temperature, as someone in this thread suggested.

I am curious if it gets worse over time (worse than it already is)

My dealer has not heard of this issue. He'll contact B&O and gets back to me in a few days.

Am I (are we) just unlucky? What should I do? Ask for a new unit? How did you get on with yours, Skywalker?

I have mine hanging on the wall, maybe that makes a difference because of the pressure applied by the wall bracket? Anyone having this issue when it's not wall mounted?

I hope somebody can shed some light on this.

Thanks!

 

 

 

I have been having this issue. I recently commented about it in a thread. It’s exactly as described, a plastic pop/hollow crack sort of sound. Mine occurs late at night, around 1am or 2am.

Sorry to hear about your woes.

Typically, this sort of thing doesn’t bother me too much, since it occurs when I’m not particularly paying attention to the A9, but I have to admit, the amount of popping and how loud it is is rather disconcerting.

Thanks for you reply. 

It doesn’t bother me too much either, but i am worried that it gets even worse than 10 x a day. Or that it causes an other defect. 

Is your A9 wall mounted?

Yes, mounted on a wall.

Someone mentioned that it might pop when reconnecting or refreshing the wireless network. I’m not sure what the correlation is in regards to network connection; that would mean the pops are from the speaker. To me however, the pop seem to be the actual physical unit, sort of a heat contraction sort of sound.

I’m not sure what you have been told in regards to where the sound comes from, or for what reason?
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