7-40 turning off

15 replies

The TV turns itself off 5.30 pm / 6.30  and 7.40

I have checked that the timer is off.  Can this have to do with a hidden timer somewhere in the menu system?

Thanks

Runar

Do you have anything linked to it which can do a system standby?

My B&O Icons:

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i have a pvr from canal digital norway connected, but this does not turn itself off. 

Had the same problem on my 7-40 mk3 , turned itself of every night at 6.02 . Dealer couldn't find any fault so changed the set and that switched itself off at 6.02 every night . Turned out to be a BM7000 and BeoLink7000 in the next room doing it . One of the recent 7-40 software updates mentioned a fix for this problem ( can't remember the number ) , my set was updated , put the 7000 back and hasn't done it since .
Richard

I have the same problem ! And I thought I was alone...

Mine turns itself off randomly but always at the bottom of the hour, ie 13:30 or 19:30.

It only happens when I watch satellite TV (I live in France). Never when I watch a DVD. So it must be related to the satellite box... but I changed the satellite box a couple months ago for the latest model, and I still have the problem -- less often though.

It's been going on for more than a year and nobody has a clue. A B&O technician came over to my house but couldn't find anything wrong.

Can you email me your name ? I'm going to write a letter to B&O describing the problem, if I can mention that somebody else has the same issue, maybe they'll take it seriously.

Thanks.

 

It`s a known issue with BV7 and 2 way audio systems. My dealer asked me, whether I have problems with my systems, because he knows that I have a BS7000 and a BC9500 too. But both audios are located in link rooms and not connected to my BV7. I never experienced these turning offs....

So maybe it`s worth to disconnect the audiosystem from the mains to check whether the turning offs continue.

Stefan

Yes I have an audio system (Beosound 4000 / Ouverture) linked to the BV7 in the same room. I did check that there was no stand-by timer program on the audio system --- it's clear.

Is there a fix ?

thanks.

Ouverture is not a 2 way system, so must be another problem....? Anyway try to disconnect audio system from the mains and check if the problem continues. Afaik Beo is working on the BV7 - 2 way problem.

Stefan

I'll test with the audio system disconnected. Thanks.

One more thing : the strange thing is when the BV7 turns itself off, it does it very abruptly : without the electronic curtain, a bit like if I unplugged the tv from the mains.

Maybe it's a sign that the problem lies with the power supply ? I should have also mentioned that 1 month after purchasing the BV7 the power supply module had to be replaced (the TV kept on turning itself off, and one day it wouldn't come back to life --- the thing was dead).

So it`s not turning to  Stdby but more like shutting down. I assume the stand doesn´t turn to stdby position. I remember that there was a sw problem in the past. Did the Beo technician check SW and error codes? You will find SW and error codes in sevice menu.

Press MENU - 0 - 0 - GO - MONTOR - GO - MONITOR INFORMATION - voila.🙂

Stefan

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