Personally, it makes me sad that one member of BeoWorld has acted in a disagreeable way to another, especially when money or goods are concerned.

We can all forget things for a week or two if we're busy - but then you apologise and put it right. It seems that in a few cases this hasn't happened, which as the owner of BeoWorld i kind of feel responsible for it, especially as i've had some reports of these instances before this thread started - and chose to give Llewelyn the benefit of the doubt.

Brendan, i've just posted you an SP12 from my own collection - and if kb1981 can let me know which Beogram he hasn't received i'll see what i can do for you.  After that, hopefully we can put this behind us.

Lee

So for all issues we have regarding non payments or defect arrivals with Beoworld members we can ask Beoworld to help? Personally I never will call names on a forum.

It's like people hanging in public

Leslie wrote:

It's like people hanging in public

So do the people who have lost their money suffer in silence?

These people have emailed, emailed, emailed and emailed, then emailed some more.  After this, what do they do..  I would welcome your ideas in a way which the seemingly unresolvable can be resolved.

Lee

9 LEE wrote:

Leslie wrote:

It's like people hanging in public

So do the people who have lost their money suffer in silence?

These people have emailed, emailed, emailed and emailed, then emailed some more.  After this, what do they do..  I would welcome your ideas in a way which the seemingly unresolvable can be resolved.

Lee

 

It's just my opinion that a forum is not the place to name people in public and the way you respond confirms Llewelyn's as a bad guy.

As the Beoworld owner Lee you should step aside and show your kindness in a anonymus way. Sorry  but that's the way how I feel!

If a member has waited 7 month, send one mail after another, tried with the moderators, what else can he do, if you join a group like this you have to be honest, if one member is of the "right" path it comes back with mistrust between rest of the group. And to name him is OK, we get a warning and can respond to it.

Lee as a site owner has no obligations what so ever to compensate wrong doings from members, he has no way to control a members integrity, but Lee has a high sence of responsibility for the forum, and this make him set things right on his own cost, and posting his actions shows us that something is done, he would not post it if it wasn't posted like this in the first place, but settle the matter outside the forum if he had known about it.

Let me start by making it clear that my intention was never to seek compensation from Lee.

This forum is a community. And as such we need to act as one. If someone is acting in a way that threatens the community they need to be held to account.

I wrestled with the decision on whether to put my experience in the public domain not least because I knew it would be bad PR for what is an excellent forum. But don’t people deserve to know that someone’s letting the side down?

As Lee said. I gave him every chance. Here’s a nice selection of emails from the history of this. Each of these replies was in response to me chasing him with an email, sometimes several emails.

August 8^th 2011

Back now, and received the Beotime (with thanks) and it is perfect - I am very happy with it :)

Do you want me to send the Beogram to your ***** address?

September 5^th 2011

Cheers for that - Sorry for being slack! Reason being I have purchased a new belt kit for it from Martin Dillen on the forums and I am waiting for it to arrive from Denmark!

I'll give you a shout with the tracking number when it is sent.... :)

October 24^th 2011

I have been in and out of the country with work since September, and am also flying to Sweden today and returning home (via Latvia) next Monday :(

I promise I will sort this out as soon as I get back - I know you have been waiting for ages and I haven't forgot about it!

November 21^st 2011 – by this time I’ve said I’ll take cash as I’m not waiting any longer

No problem, I will do this for you on Wednesday when I get paid and will send you a print screen of the transfer.

Apologies for taken ages to sort out.

December 12th , 2011

I am no longer working for my old company (which was the email address we contacted eachother by) so can you please email me your bank details to this address so I can pay you?

I emailed again on December 15th and 21st and got no reply.

I wonder how Leslie would have acted differently after months of frustration?

I greatly appreciate Lee’s offer, though I don’t think I’ll accept. Nobody forced me to deal with Llewelyn so it’s my own fault. Why should Lee lose out because I made the same mistake as he did? 

Lee, to his absolute credit, has held his hands up and said he was aware of a problem before, but gave Llewelyn the benefit of the doubt. It transpires the benefit of the doubt was incorrectly given and other members of his community have suffered when they might not have if Llewelyn had been outed sooner.

It’s the mark of the man that Lee’s prepared to make members of his community happy even if it comes out of his own pocket. I don’t see Leslie's problem with his offer being made in public. He’s turned the bad PR of my original post into some spectacularly good PR. I’ve never been to a forum (and dealt with very few companies) that would make an offer like that.

Ultimately I’m glad I did name and shame this particular member. But perhaps Leslie would prefer me to have kept quiet so that he could have the opportunity to get ripped off by Llewelyn in the future too.

Just telling you what I think about calling names and my experiences with this person like Mark did. Personally I would pay him a visit if he ripps me off😡

Other thing, if he's that bad why not kicking him off this forum so he never can harm people anymore. Moderator team is able to do that or not?

Btw, not so long ago he was participating in a thread with Lee. If I was lee having a guy with such an attitude (which I personally don't feel) I would never be "talking" to him

It is very difficult for moderators to deal with behaviour like this. I think most of us expect all members here to be honest and generous in their dealings with each other. Unfortunately there a few who do not and take massive advantage - I know that I have certainly been done a few times. We do try to deal with such matters behind the scenes but sometimes this simply does not work. A huge shame but human nature I suppose.Luckily we also have generous individuals such as Lee who is an example to us all.

Just because we meet others here as part of a   community and a forum does not exempt thre members from keeping within the law. Without taking sides in this, if it happened to me, i would pursue it legally.

Every internet sale is subject to the same laws as normal 'shop' sales within that country. Emails are contractually binding if we make or accept offers.

Obviously it depends on the size of the loss involved and obvioulsy  its a lot harder if you are in different jurisdictions but as far as i know, the laws still applies to international sales.

lee -  you are an upright guy.....and this in no way deminishes my experience of Beoworld or the vast majority of its good and upright members. 99.95 of members here are fantastic..last week one guy in Uk offered to

you can get screwed in the vatican (and as i just typed that i realised its ambiguity lol).

anyway, im sad for you guys who are at loss