Hopefully this question has gone into the correct forum, I wasn't sure if I was supposed to ask technical questions in here or on the Workbench forum.
As the title says, my Beo 8-40 has seemingly died. I am very panicked. It has been nothing but a total joy to use and I am thinking this is the end of the road. I cannot afford to have it taken to a dealership or repaired professionally, so I'm crossing fingers and toes that someone on here has managed to resurrect a Beo 8 before and has a winning tip.
All I have plugged into the set, is a KPN (Dutch Internet and TV supplier) streaming service box - the size of an Apple TV, hooked up to the hdmi port 1 input. It has worked fine, not issues whatsoever. Then the other day, when I went to switch it on, the sound came on, but no image. If you go close to the TV you can see that the back light has sort of activated, its just black.
I made sure that it was switched on to the usual setting on the remote in case I'd accidentally flicked it onto another setting, but nope - exactly the same as it's always on, the digital setting. When I flick it to the TV or any other setting (DVD etc) normally white noise image comes on TV as I don't have anything plugged into it. Nothing. Still black screen no matter what setting, and when I press menu on the remote, nothing at all comes on screen.
So I did the usual when trying to fix this sort of thing. Switched off, held down the on/off switch on the beo 4 remote for a few minutes, turned back on. Nothing happened. Unplugged TV from wall, did the same thing, nothing happened. Unplugged streaming box and repeated. Nothing happened.
Finally just gave up, I left all the cables unplugged at the back of the unit, and left it unplugged at the wall socket, went to bed. Figured I would see if a total power recycle over night might reset it somehow - it worked! PHEW!!!! Huge sigh of relief.
This lasted for 2 days. A couple of days later, the TV was back to the black screen again. Exactly the same issue as before. Tried all the same fixes as before, including leaving unplugged overnight, but now nothing helps. It is continually a black screen when I switch it on.
To reiterate, the unit comes out of standby "red dot" mode into green dot "on" mode, but there is just no picture. The menu function doesn't work, nor does switching input mode.
As is highly typical of B&O, not trouble shooting section exists in the manual and I cannot find a single thing about this online regarding B&O sets specifically, or any problem like this relating to the Beovision sets.
In short, I feel completely screwed and very sad. It is still the most brilliant TV and I honestly can't imagine ever needing to change it, but now I feel something serious inside has fried or finally given up.
As far as I can see, there is no factory reset button on the TV. Is there a butting press sequence on the Beo4 remote might factory reset the TV?
All help greatly appreciated. Thanks in advance.
As the title says, my Beo 8-40 has seemingly died. I am very panicked. It has been nothing but a total joy to use and I am thinking this is the end of the road. I cannot afford to have it taken to a dealership or repaired professionally, so I'm crossing fingers and toes that someone on here has managed to resurrect a Beo 8 before and has a winning tip.
All I have plugged into the set, is a KPN (Dutch Internet and TV supplier) streaming service box - the size of an Apple TV, hooked up to the hdmi port 1 input. It has worked fine, not issues whatsoever. Then the other day, when I went to switch it on, the sound came on, but no image. If you go close to the TV you can see that the back light has sort of activated, its just black.
I made sure that it was switched on to the usual setting on the remote in case I'd accidentally flicked it onto another setting, but nope - exactly the same as it's always on, the digital setting. When I flick it to the TV or any other setting (DVD etc) normally white noise image comes on TV as I don't have anything plugged into it. Nothing. Still black screen no matter what setting, and when I press menu on the remote, nothing at all comes on screen.
So I did the usual when trying to fix this sort of thing. Switched off, held down the on/off switch on the beo 4 remote for a few minutes, turned back on. Nothing happened. Unplugged TV from wall, did the same thing, nothing happened. Unplugged streaming box and repeated. Nothing happened.
Finally just gave up, I left all the cables unplugged at the back of the unit, and left it unplugged at the wall socket, went to bed. Figured I would see if a total power recycle over night might reset it somehow - it worked! PHEW!!!! Huge sigh of relief.
This lasted for 2 days. A couple of days later, the TV was back to the black screen again. Exactly the same issue as before. Tried all the same fixes as before, including leaving unplugged overnight, but now nothing helps. It is continually a black screen when I switch it on.
To reiterate, the unit comes out of standby "red dot" mode into green dot "on" mode, but there is just no picture. The menu function doesn't work, nor does switching input mode.
As is highly typical of B&O, not trouble shooting section exists in the manual and I cannot find a single thing about this online regarding B&O sets specifically, or any problem like this relating to the Beovision sets.
In short, I feel completely screwed and very sad. It is still the most brilliant TV and I honestly can't imagine ever needing to change it, but now I feel something serious inside has fried or finally given up.
As far as I can see, there is no factory reset button on the TV. Is there a butting press sequence on the Beo4 remote might factory reset the TV?
All help greatly appreciated. Thanks in advance.
