Service Menu Beosound Moment

3 replies
BE
Offline
Beofan
Bronze
Posted May 5, 2024 at 16:14 GMT
#1643599
Hello everyone
Does anyone know how to get into the service menu of the Moment from software version 2x ?
Best regards
Stefan
Beosound 5, Beomaster 5,Beosystem 3, Beolap 7.2, 4xBeolap 6002,Beolap 3500, Beo4,Beo5,Beo6
DD
Offline
digitalbeo denmark
Bronze
Posted May 7, 2024 at 21:07 GMT
#1664404
Here is the new procedure to get in to servicemenu after sw 2.0

 

From software version 2.0
Enter BeoSound Moment interface (Jukebox) into production mode by:
1. Move the BeoSound Moment interface (Jukebox) away from charging on the
BeoSound Moment hub (SoundHeart).
2. Tap 4 times on the aluminium touch wheel.
3. Swipe up and then down.
4. Adjust Volume down, 360 degrees.
5. Wait approx. 30 seconds while ‘starting production mode’ is shown on the
screen.
6. Jukebox will reboot and reveal Production menu.
7. Press on the Show Device IDs button.
8. In the 6th line from top, read the serial number of the BeoSound Moment
interface (Jukebox).
9. Press Exit and then press Exit Production Mode by which BeoSound Moment
interface (Jukebox) returns to entertainment mode – which will take a while

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Moment.png Beosound-Moment.png
Beosound-Essence.png Beosound-Essence.png
Beoremote-One.png Beoremote-One.png
Beoplay-V1.png Beoplay-V1.png
Beoplay-E4.png Beoplay-E4.png
Beoplay-Beolit17.png Beoplay-Beolit17.png
Beoplay-A8.png Beoplay-A8.png
Beolit.png Beolit.png
BE
Offline
Beofan
Bronze
Posted May 9, 2024 at 13:54 GMT
#1664442
Hello Digitalbeo
Thanks for the feedback. I currently have version 2.2.2.3900......... installed. Nothing reacts when I do it this way.
Beosound 5, Beomaster 5,Beosystem 3, Beolap 7.2, 4xBeolap 6002,Beolap 3500, Beo4,Beo5,Beo6
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