B&O is the best!
I wrote a few weeks back about getting an Emerge (I already have one but wanted a stereo pair) and it arrived DOA. Because I used a gift card as part of my payment and I would not get that money back, I had to go the warranty route. The repair place has had my emerge for over 6 weeks now. They are the worst place to deal with, period. Every 7 days or so I would reach out to them for an update and got nothing but excuses. Well, out of the blue B&O called me today. He explained that they wanted to take care of this and that I have waited long enough and will be sending me a new Emerge ASAP.
That speaks volumes about B&O! YAY! I cannot wait to get them set up as a stereo pair!
I wrote a few weeks back about getting an Emerge (I already have one but wanted a stereo pair) and it arrived DOA. Because I used a gift card as part of my payment and I would not get that money back, I had to go the warranty route. The repair place has had my emerge for over 6 weeks now. They are the worst place to deal with, period. Every 7 days or so I would reach out to them for an update and got nothing but excuses. Well, out of the blue B&O called me today. He explained that they wanted to take care of this and that I have waited long enough and will be sending me a new Emerge ASAP.
That speaks volumes about B&O! YAY! I cannot wait to get them set up as a stereo pair!
