Beosound Moment Service Menu

23 replies
hjs3372
Offline
hjs3372
Bronze
Posted January 30, 2024 at 08:30 GMT
Edited February 1, 2024 at 04:58 GMT
#1662128
Mirco76, did you access it using the USB inside the moment board?

I have two moments, one dead and one working.
The dead one only connects to APX and the boot loader is probably broken.
I have a dream of using normal things to restore dead things, but I don't have the courage or enough data.
Has anyone tried this?

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Avant.png Beovision-Avant.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Shape.png Beosound-Shape.png
Beosound-Moment.png Beosound-Moment.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-A8.png Beoplay-A8.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
nvisions
Offline
nvisions
Bronze
Posted March 3, 2024 at 15:52 GMT
#1662932
Hi togehther, i have the problem that my Jukebox no showing up the Serialnumber... i dont can run updates. Anybody have a solution? The ServiceMenu V2. not running on my Jukebox... Service Tool?

Thx
TE
Offline
TexasSnow
Bronze
Posted March 22, 2024 at 13:59 GMT
#1663400
Nvisions,

 

I had this same problem, had to send it back to a repair shop who fiddled with it for a while. Eventually it was mailed back to bang and Olufsen for service.

the product support specialist who was able to resolve the problem is named Angel Resto.  I might call B&O support and see if you can get ahold of that invidiual since they just solved this same problem for me last month.

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-Eclipse.png Beovision-Eclipse.png
Beosound.png Beosound.png
Beosound-Moment.png Beosound-Moment.png
Beosound-9000.png Beosound-9000.png
Beoremote-One.png Beoremote-One.png
Beoremote-Halo.png Beoremote-Halo.png
Beoplay-A1.png Beoplay-A1.png
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