Could anyone with a BS5/BM5 let me know, which port you attribute in your router and whether it is http or https? I don't recall what I had on the old router but vaguely remember that there was something... (Thanks Stan, you probably have led me onto the right track)
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BeoSound 5 no network connection
17 replies
If no one answers, I would look into opening all outbound access from your network. This is generally fairly safe since the bad guys are usually outside your network trying to get in (inbound) vs. inside your network trying to get out (outbound).
I'm not sure how often the BS5 refreshes the list as mine is still saying the last update was yesterday. I guess I would leave it for a few days or a week or two before drawing any conclusions. If, during that time, it never refreshes, then you can look at other things. If it does refresh, you can focus on figuring out the URL or which firewall rules are blocking it.
I'm not sure how often the BS5 refreshes the list as mine is still saying the last update was yesterday. I guess I would leave it for a few days or a week or two before drawing any conclusions. If, during that time, it never refreshes, then you can look at other things. If it does refresh, you can focus on figuring out the URL or which firewall rules are blocking it.
As far as I recall, B&O recommend using a network switch connected to your router.
I use this one to connect BM5: TP-Link TL-SG105
I use this one to connect BM5: TP-Link TL-SG105
Location: Copenhagen, Denmark
Jens Rendboell
I did change the router, but only in 2021. The n.radio list is stale from 2020, so there must be something else (but I think my new router needed to allow the exception for the BS5/BM5 anyhow. That is done now, with independent port sharing enabled for the BS5/BM5.) I still have no connection in the service menu (except for listening to the radio with the existing radio stations) but I see that the BS5 receives and transmits data. I tried with no firewall on the BS5 and rebooted. but still no connection. So firewall is back on again.
---SOLVED---
got some advice from B&O customer support: clear the databases from the maintenance menu, if no cd ripper is installed. Which I did, as I do not have any ripper attached. Rebooted and it took a some 15 minutes and the new n.radio database was downloaded, shows as such in the Product Info and all works fine.
(If there is a cd ripper installed, you need to manually delete the n.radio database out from the service menu ( E:\cache\data\nradio.db) and that triggers a download of the latest database.)
Of course, this only works if you have connection to the internet and you need to make sure that the connectivity is established.
got some advice from B&O customer support: clear the databases from the maintenance menu, if no cd ripper is installed. Which I did, as I do not have any ripper attached. Rebooted and it took a some 15 minutes and the new n.radio database was downloaded, shows as such in the Product Info and all works fine.
(If there is a cd ripper installed, you need to manually delete the n.radio database out from the service menu ( E:\cache\data\nradio.db) and that triggers a download of the latest database.)
Of course, this only works if you have connection to the internet and you need to make sure that the connectivity is established.
My B&O Icons:
Sorry, I have no further information on this.....I would suggest contacting B&O Customer Support, they were very helpful for me
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