Long time since I was tinkering with a BS5. If you can ascertain the BM5 is connected to the network that would be good.

Next, try rebooting

Next, try service menu with a mouse and keyboard and tinker around the network settings in windows SE.

Next, try a factory reset.

Ultimately, it may just be that B&O have killed that server and because the BS5 can’t get authorisation……..it simply clears the radio list.

 

 

Hi Alan, hi Mr10Percent, I just checked my (recently acquired) BS5/BM5 and it also says 'no' at network connection (where I can acces it through my LAN for sure), and my 'last n.radio update' is 2023-06-07 which is today. Do you think you can update the software? My 'BS5/BM5 application' states 7.04.01.1945. Regards, Johan.

Hi Tignum,

I have the same BS5/BM5 7.04.01.1945 and I can access the hdd from my pc, so there is connectivity for the BM5. But I keep the old n.radio from 2020. I have rebooted too, to no avail. When I try to manually update the software, the system tells me that the latest software is installed.

Mr10%,

would you have any ideas as to what the network settings within windows are supposed to be? I don't want to do a factory reset straight away, as most seems to be working, except for the update of the radio stations. Hence I would like to try any other options first.

Thanks to both of you already now

Unfortunately I don’t. It’s a long time since I played with one. They are problematic machines because of the way Windows SE is the core program with a B&O wrapper over the top.

As I’ve stated, if you get into maintenance mode and get into Windows (you will need a usb mouse and keyboard), you will see network settings combining in ot not from your home network.

Part of the factory reboot is to help reset those connections in terms of the B&O wrapper and accredited B&O account.

it’s something I have muscle memory on……..but it is very difficult to guide you through to success via a web forum.

 

 

 

Just an add on.

Does anyone in Beoworld know if the BS5/BM5 used vTuner as it’s web radio module?

if so, v.Tuner has been down for a couple of days now (Auralic board has raised a concern). This may be why the radio has stopped?

 

 

My Bs5/Bm5 has shown "Network Connection: No" for many years, but it continues to work just fine.  Just tested a few N.Radio stations, and they are all coming in fine.

My last N.Radio update date is 2023-06-08 (today) and my Bs5/BM5 Application version is 7.04.01.1945.

I do not think the reported network connection status is necessarily correct or helpful.  I'd try rebooting, and verify your network is fine.  Are the cables pressed in all the way?  Can you access the internet from a different device?  Can you "see" the BM5 on your network (another windows computer should be able to find it - also, if you have "Music Server" turned on, you should be able find it as a DLNA server within the B&O App).

I have done the "service menu" to get to the windows running underneath using a USB keyboard and mouse, but can't say I ever accomplished much doing this.

[Edit]:  Sorry, I see my troubleshooting recommendations have already been suggested.  I don't have any idea why you're having the issues you are seeing.

One thought:  Did you get a new router or web modem in 2020?  Maybe there's a firewall setting blocking the N.Radio station list somewhere.  Unfortunately, I don't know what the URL that it uses to download the station list.

I did indeed get a new router (fritzbox 6660 cable). That could be it. I'll try to find anything around there.

Does anyone have the URL where the radio stations get downloaded from? (The connectivity is there, as I can listen to some stations and I access the BM5 through the LAN without a problem). (Not sure I need this)

Does anyone know the port that the BM5 needs and whether it is http or https?

IIRC, The BS5 downloads radio stations from B&O itself. I think it uses BeoConnect and your B&O account. You cannot load up your own URLs. Make sure you are logged into your B&O account.

If you are connected to the Network and can "see" inside the BS/BM5 from your PC, the info slider should tell you that you are connected. If not, it may be that there is a bug (reboot) and ensure your are logged into your account. Again, historically, when I had similar messings-about with the BS5 ,a factory reset usually pot things right.