Beosound 5 / Beomaster 5 Setup Questions

9 replies
AM
Offline
Avalon Martin
Bronze
Posted October 16, 2025 at 14:23 GMT
#1645124
Hello All, I am new to this site, and I have also just acquired a BS5/BM5, 1 TB in mint condition, I am driving this with the Beolab 3, and the Beolab 2 subwoofer. However, I received this unit with just a few tracks on it.

Now, I have the following issues..

1) the USB ports are not reading the USB stick, and I am confused on how to store music on this device or play music through the USB stick.

2)apart from that I cannot seem to connect to the network.

3)The Beoconnect app does not work on my Windows 10 laptop.

4) The LCD on the Remote, BEO4 does not work properly(may need replacement, no idea from where) so will need a new LCD as I cannot see the display clearly.

I also have just ordered a 1TB SSD as a back up if that is what's required to upgrade. I am attaching pictures here of the system, if anyone can help me with this, that'll be great. I would love to use the system to it's great potential. Thanks and God Bless!
Attachments (4)

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound-5.png Beosound-5.png
Beoplay-A1.png Beoplay-A1.png
PA
Offline
Peter Albrechtsen
Bronze
Posted October 16, 2025 at 18:18 GMT
Edited October 18, 2025 at 12:08 GMT
#1671539
.

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-5.png Beosound-5.png
Tignum
Offline
Tignum
Gold
Posted October 18, 2025 at 10:04 GMT
Edited October 18, 2025 at 11:58 GMT
#1671558
"2)apart from that I cannot seem to connect to the network."

Hello Avalon Martin, nice acquisition!

I do not use Beoconnect, and just transfer files to the 'Music' folder on the BM5 using my Mac's possibility to 'Connect to server'. There i use the BM5's IP address, username and password (that you can set elsewhere in the menu). I trust a similar option is available on Windows PCs.

Good luck!

Regards, Johan

Location: Netherlands

My B&O Icons:

Beoplay-A1.png Beoplay-A1.png
Beoplay-H95.png Beoplay-H95.png
Beoplay-P6.png Beoplay-P6.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beoremote-One.png Beoremote-One.png
Beosound-5.png Beosound-5.png
Beovision-10.png Beovision-10.png
Guy
Offline
Guy
GoldModerator
Posted October 18, 2025 at 12:00 GMT
#1671559

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
Guy
Offline
Guy
GoldModerator
Posted October 18, 2025 at 12:09 GMT
Edited October 18, 2025 at 12:15 GMT
#1671560
link
4) The LCD on the Remote, BEO4 does not work properly(may need replacement, no idea from where) so will need a new LCD as I cannot see the display clearly.
First try adjusting the contrast - see the Beo4 manual for instructions how to do so*. If it does need a new screen (as the photo appears to show), they are available here:  And screen replacement instructions are here:  /forum/imported-unmapped/beo4-lcd-replacement#post-2205149 * If not in the instructions, do this:  On Beo4, press Power (red dot) and LIST together.  Then press MENU and GO together.  Press LIST until screen shows: CONT:XX.  XX is a number from 00 to 15.  Type in new number to change (start low - 00 is lowest contrast), then GO to save, and Power (red dot) to exit.

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
JA
Offline
Joris Allewijn
Bronze
Posted October 18, 2025 at 13:26 GMT
#1671563
Hi Avalon,

I had the same questions, but I have solved them.

I use a NAS where I stored my CD's and all metadata. Then, on my Windows11 laptop I made a drivemapping to \\192.168.178.xxx\BM-SHARE&. Thus I can have the two windows on my screen and I can move/copy music files.

I noticed that not all albumcovers are visible on my BS5. Therefore I used EZ meta tag editor (21 days free use)

Location: Netherlands

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound-5.png Beosound-5.png
AM
Offline
Avalon Martin
Bronze
Posted October 20, 2025 at 09:43 GMT
#1671579

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound-5.png Beosound-5.png
Beoplay-A1.png Beoplay-A1.png
AM
Offline
Avalon Martin
Bronze
Posted October 23, 2025 at 10:28 GMT
#1671597

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound-5.png Beosound-5.png
Beoplay-A1.png Beoplay-A1.png
AM
Offline
Avalon Martin
Bronze
Posted October 23, 2025 at 10:34 GMT
#1671598
link
2)apart from that I cannot seem to connect to the network." Hello Avalon Martin, nice acquisition! I do not use Beoconnect, and just transfer files to the 'Music' folder on the BM5 using my Mac's possibility to 'Connect to server'. There i use the BM5's IP address, username and password (that you can set elsewhere in the menu). I trust a similar option is available on Windows PCs. Good luck! Regards, Johan
Hello Johan, Thanks for your reply, will try doing this with the mac. However, right now using Windows 10 laptop. I went through the service menu to check on the network connections, it shows connected, but when checking for internet, it does not connect. I have seen spotify in the menu somewhere, so if the internet does not work, I cannot use Spotify. Any suggestions.

My B&O Icons:

Beoremote-Beo4.png Beoremote-Beo4.png
Beosound-5.png Beosound-5.png
Beoplay-A1.png Beoplay-A1.png
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold