Beoremote one buttons falling off

7 replies
IA
Offline
IA64
Bronze
Posted January 18, 2024 at 01:07 GMT
#1643190
Hello guys, my Beovision TV was hardly used and has been idle for almost 2 years as I'm mostly travelling for work.

Today, I turned on the TV and started navigating the menu when suddenly the arrows button fall off... I tried to put it back in place but it keeps coming off. Then the volume +- button also fell then the buttons surrounding the arrows fell as well .

 

I have no idea what's going on but the remote is like new, hardly used maybe 3-4 times and that's it.

 

Anybody knows what's going on?
Engineering since ever...
Hiort
Offline
Hiort
Gold
Posted January 18, 2024 at 17:01 GMT
#1661850
Never experienced....

Dont think you can fix that. You can buy the "electronics part" of the remote as a separate item from B&O. Then you can keep the metal part.

 

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
Hiort
Offline
Hiort
Gold
Posted January 18, 2024 at 17:03 GMT
#1661851
Think price is around 180 euro.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
IA
Offline
IA64
Bronze
Posted January 19, 2024 at 15:58 GMT
#1661876
OK but what's holding the key in its place? I must be missing something because yesterday the arrow and volume key weren't attaching to the remote but now i have almost all the lower part that isn't attaching anymore.

 

Once a key is out there's no way it will attach to the remote again which is very unusual for such an expensive unit.
Engineering since ever...
SV
Offline
svendsen991
Bronze
Posted January 20, 2024 at 02:42 GMT
#1661885
It should be attached with some pretty strong adhesive if I remember correctly.
I never experienced it as well.
Was the remote stored/placed directly in the sun or got exposed to high temperatures in some way?
ST
Offline
Stan
Bronze
Posted January 10, 2026 at 23:38 GMT
#1672451
I am having this same problem.  My "play" key falls off.  Has anyone tried gluing a key back on?

I'm thinking of some carefully applied superglue. It looks like the internal mechanical button has a plastic "shroud" that has some glue residue so maybe it is just that simple?

Stan
Leosgonewild
Offline
Leosgonewild
Bronze
Posted September 12, 2026 at 19:21 GMT
#1674162
I have the same issue. It is redicoulus that a remote control this expensive disintegrates.
I glued them back on with a small amount of rubber glue. Do not use super glue. You need something that will have some give in it.
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