BLI lost contact to Philips Hue

12 replies
carolpa
Offline
carolpa
Bronze
Posted February 24, 2023 at 18:31 GMT
#1654024


first try as Beojeff propose and adjust to the correct IP address of the Hue bridge in the BLI.
alternatively: reconnect the Hue bridge all together - see the help file in the BLI (as shown above)
miki
Offline
miki
Gold
Posted March 3, 2023 at 16:30 GMT
#1654262
Here is an update to this issue. I thought I was crazy not being able to solve this issue. But it turns out it was a bigger problem.

I contacted Khimo and after a few e-mails back and forth I got this answer from them:

Hello Miki, We found out Philips Hue made some changes on the discovery method which we have not detected before you reported this issue. We have to make some changes in the driver in order to fix this, but this might take some time.

Meanwhile they connected to my BLI and were able to temporarily reconnect the BLI and the Hue Bridge somehow. So for now it is working for me and Khimo will release an update.

Thanks everyone for trying to help me with this issue.

 

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