Beolab 8000 turn off after some hours

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carljh

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Posted January 22, 2023 at 10:56 GMT

I have a pair of Beolab 8000 MK2 with serial number starting at 15. They are connected to a Sonos unit with a RCA cable. One got a strange error on one speaker. When I connect the 230 V power all works great and the speaker turn ON (green LED) when starting to play music. After a couple of hours it turns OFF (red LED). Now it is impossible to get it to turn ON again. Tried to change the input selector to all different positions and also to put 5v on the correct DIN connector pin to activate the speaker. Only way to fix this issue is to pull the 230v plug for about 15 seconds and put back again. Then it will work for a couple of minutes before it turns off again. If I pull the 230v plug over night it will work for several hours before it turns off again. It doesn't make any difference if I leave it in standby mode after I have it unplugged from mains, after some hours it will not turn ON again. I guess it is something that get warm after a while and fail.

Does anyone have any idea what the fault is?

Location: Stockholm

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KolfMAKER

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573 posts

Posted January 23, 2023 at 14:33 GMT

#1653099

Hi carljh, Interesting story you have here. One thing upfront, BeoLab 8000 MK2 has serial number 16992475 and up. So if you have serial 15xx xxxx, it still is a MK1. Not bad, also a great speaker! Your remark at the end makes a lot of sense. This looks a lot like overheated components that make the protection circuit switch off. Especially, since you also describe that if turned off, and you pull the plug from mains and replug it, it only stays on for a while. Seems a lot like a overheating issue. So here's some suggestions:

I assume you have a set of two speakers. If so, do you have the issue with both speakers or just one?
If it is one, touch the cool ribbon part of the PSU/Amp panel (the lower part of the front panel). Do that for both speakers. Do you feel a temperature difference?
What you can do is unscrew the PSU/Amp panel (6 torx screws) and pull it out. Be aware that on both sides there are cables and connectors that need to be unplugged before removing the PSU/AMP panel, with care! When pulling out, check if you see foam that has been disintegrating. If that is the case, you will probably find it sticking to the PCB and components. This can easily cause overheating and malfunction. (I know that from a certain serial number onwards, the foam that disintegrates has been replaced by B&O for a newer type. The old type can be recognised by the dark brown color. The newer foam type can be recognised by the white color.

Hope this helps.

Location: The Netherlands

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carljh

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32 posts

Posted January 23, 2023 at 15:05 GMT

#1653101

Thanks for the feedback KolfMAKER, appreciate it a lot. I am a little confused with the generation terminology. I got the impression that the first generation BL8000 with a 2,5 way speaker was called MK1 and then the upgraded bass 1999 called MK2 and finally the ABL 2003 called MK3 but I am not sure. Anyhow, back to your questions:

I got two speakers and one works perfect and one has this error.
Smart proposal! I will check if I can feel any temperature difference this evening.
I have removed the PCU/AMP module and the speaker got the newer white foam. It is possible that some changed this because I just bought the speakers and don't know the history. I can't see any foam remainings on the PCB, it look clean as new.

I have downloaded the circuit diagram and got a multimeter and soldering iron but don't know where to start looking unfortunately. Any help is welcome.

Location: Stockholm

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KolfMAKER

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573 posts

Posted January 23, 2023 at 15:38 GMT
Edited January 23, 2023 at 15:38 GMT

#1653102

Mark II has serial number 1699 2475 and up, and B&O started producing them in 2002. Production in year 1999 is serial number 13xx xxxx and up. Back yo your issue ...

So the issue is with one speaker, check.
Yes, check if there is a temperature difference. I would assume there is one, and it should of course be with the faulty speaker.
Good to know you checked the foam inside. If you see white foam, it might be ok. It might also be that an owner before you already made that change, but that damage by the old foam already happened.

I recently also had a problem with a BeoLab 8000. Not the same as yours, but it made the speaker behave uncontrollable. By measuring the voltages on the PSU board, both in stand-by/Off an On, you can at least quickly check if they are right. In my case I found out that the T2 transformer was about to break, which it in fact also did a few days later. So here is an overview of the PSU/PCB 01, and the voltages you should measure (in stand-by/Off and in On mode): If all voltages are good, the issue is not the PSU section. Then you have to look into the Amplifier section.

Location: The Netherlands

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carljh

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32 posts

Posted January 23, 2023 at 16:12 GMT

#1653103

Many thanks for the advice, I will start to check the voltage levels on the PCU board.

Location: Stockholm

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KolfMAKER

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573 posts

Posted January 23, 2023 at 16:33 GMT
Edited January 23, 2023 at 16:33 GMT

#1653106

Another suggestion for you, to make things easy.

If you keep the BeoLab 8000 in an upright position, then you can more or less 'unfold' the lower panel with the PSU and the Amp. So to speak; 'turn it as a hinge'. (See picture)

If you work this way, the power- and the two JST-connectors will still be connected (via the bottom of the speaker casing). So the PCB's will be powered as normal.

But also, you will have easy access to the trace-side of the PCB to do your measurements. Because it will be face up to you.

Location: The Netherlands

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carljh

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32 posts

Posted January 24, 2023 at 15:50 GMT

#1653135

I made some more testing yesterday and realised that I connected the wrong pin in the DIN connector for the 5V power on activation signal. When the speaker get into the error stage after some hours it is possible to turn it on by 5V on pin 4 in the DIN connector. I assume this mean that the error is in the autostart circuit so I will look there, see attached picture I found in another post.

Location: Stockholm

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KolfMAKER

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573 posts

Posted January 24, 2023 at 16:19 GMT

#1653137

Ah, I did not understand that you had the 5 volt connected most of the time.

I expected that you were mainly talking about the RCA connection between Sonos and BeoLab.

Location: The Netherlands

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Prime

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16 posts

Posted February 2, 2023 at 15:22 GMT

#1653428

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carljh

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32 posts

Posted February 2, 2023 at 15:38 GMT
Edited February 2, 2023 at 15:46 GMT

#1653430

Reply to the KolfMaker: I started to connect the Sonos player via the RCA connectors and that worked for one speaker but not the other one. Now I have one speaker connected via the RCA connector and the other one via the DIN connector and 4,5V power supply to pin 4 in order to activate the speaker. This work but ideally I want it to work with the RCA auto start method for both speakers.

I will try to find the problem this weekend if I can find some time.

Location: Stockholm

Beolab 8000 turn off after some hours

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