New member with non working 4002

16 replies

Hi all,

I haven't been on the forum much, as I had taken my 4002 to the local electronics repair shop for repair. The shop owner, who was some what of a family friend, said he could get it working again for me. After having it for over a year, and not working on it, I went and got it back. Now I'm needing to know where I can send it for a 'professional' repair. I live in the USA, out West.

Any help will be greatly appreciated as I love my old LPs and am really anxious to be able to play them on my 4002.

I should add that when I bought it (off ebay) and after reading this forum and doing some of the suggested clean/lube work, it worked fine for a couple of days. Then suddenly quit working at all. Doesn't even seem to power on though the lights come on. 

Thanks 

 

Just call your local B&O dealer - you can view the list at bangolufsen.com.  They'll refer you to the local authorized repair center.
Or maybe Atlantic Systems?

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I'll try the dealer in Denver

 

Thanks for your help.

The two options I would recommend would either be

on my 4002, ive had to lube it several times for different reasons. ive had it to where id push start and youd see the lights come on and the platter would spin, but the tone arm wouldnt travel, therefore it wouldnt turn on. after taking it apart, i tried to get rid of some the crusty old lube and put some new lube on it. i used wd40, but that only lasted so long so i guess you need to make sure you are using more of a greasy lube

if you look at the service manual, its pretty easy to see how to take the turntable apart so that you can get to some of the more hidden parts

 

I find that using isapropanol is about the best for removing dried up grease. Try not to use WD40, I think it is acidic and not the best for your B&O.

Andy T.

A local B&O dealer would definitely be best as these turntables do not travel well.

If your Denver dealer is not willing to work on your 4002, Bill Rapp is excellent and I believe that he is located in St. Louis. You can contact Bill at *email address removed by a Beoworld moderator to prevent spam, contact Dillen for the mentioned email address*.

Should you need to ship your 4002 the platter MUST be removed and packed separately, the arms secured, and double box your turntable. If you fail to double box it, I very much doubt it will arrive in one piece…. My 2 eBay purchases didn’t, but the 4004 that was double-boxed survived.

Good luck!

Jeff

link

Location: Victoria, British Columbia

My B&O Icons:

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where can you find the silicone grease?  
or
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