Evening all,

What might the problem be on my Beogram 5500...?

Here's a summary of what's happening:

The turntable was going fine, then it just stopped, but I could still hear the motor whirring quietly. I pressed the red dot button to return the tonearm to its off position, but it didn't budge - it's stayed exactly where it was when the record stopped playing and I can't move it by hand or with the little < > arrows.

I carefully opened the top (which was difficult as the tonearm is stuck halfway along - I had to detach the small white cable through a small gap to enable moving it enough to fit through the housing when lifting the housing).

The buttons clearly work - I can press 33 and 45 and they register on the indicator arm (although there is no movement in the arm or turntable) and pressing Play and red dot also appear to make brief electrical noises inside.

The motor that drives the large belt is slipping inside the belt as the turntable is stuck, but the motor continues to spin in the same way when everything is on standby (pressing 45/33/45 makes the motor spin faster/slower/faster as expected whilst the turntable remains still).

All the belts are in place, nothing appears to be broken visually, so something electrical may have died.

Thanks in advance.