I need some help.
I just sold a Beogram 4002. The Beogram was serviced by a retired b&o repair man and was working perfectly before I sold it.
before I sold it I adjusted the weight from 1.0g to 1.3g. I did not test the record player after this.
I secured the transport screws and transported the Beogram by car. It was left over night in the car, it was minus degrees during night.
when the buyer started the record player, it plays fine but in the middle of the record the arm lifts up and tracks to the middle before it returns to starting position.
I asked the buyer to move the arm to the middle and lower and play from there, and then the needle starts skipping (staying in same position and jumping back in the groove).
it is to far away for me to go and take the player back, so I really hope it is possible to sort out remotely.
Any ideas what the issue might be?