Beocom 6000 turning off upon incoming call

4 replies
GR
Offline
griebel
Gold
Posted December 14, 2025 at 15:22 GMT
#1645296
Hi,
I’m experiencing an unusual issue with one of my BeoCom 6000 phones. Whenever I receive a call, the phone immediately powers off. After that, I can turn it back on without any problem and make outgoing calls without any issues—it works perfectly.
Does anyone know why it shuts down when receiving calls? Any ideas or suggestions would be greatly appreciated.
Thank you,
Guy
Guy
Online
Guy
GoldModerator
Posted December 14, 2025 at 16:33 GMT
#1672177
That sounds like a battery problem.  Try swapping batteries between your BC6000s and see if the problem moves too!

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
GR
Offline
griebel
Gold
Posted December 14, 2025 at 18:41 GMT
#1672179
Guy
Online
Guy
GoldModerator
Posted December 14, 2025 at 18:53 GMT
Edited December 14, 2025 at 18:55 GMT
#1672180
Have you tried a handset reset?  Process varies according to model, so is your a Mk1 (with dot to left of circle button) or Mk2 (with INT button to left of  circle button)?

If Mk1 handset:

Reset handset: Press (dot) 7 000 9

If Mk2 Handset:

Access Service Menu by pressing  9#9#9✱INT   then scroll to 'reset handset' and press centre button.

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold