N.Radio: Connections problems

16 replies

Hi,

Last week I replaced my old notebook with Windows XP with a new one and Windows7-64. Then I installed the latest Beoplayer and Beoport software. Everything seemed to work. I had several thousands of radio stations again.

After using N.Radio, I noticed, that Beoplayer could not connect quite many radio stations, but it was not reproducable. Sometimes it could not connect, 10 minutes later it worked again. I took my old notebook and started Beoplayer, but with this system it works perfectly. Both PC`s are on the same LAN and the internet rights are identical as well.

Yesterday, I noticed following:
If a radio station can not be connected, and I do a quick change of the station with `arrow down` and immediately an `arrow up`, then it works.

Does anyone have similar problems?

Thanks in advance,

hangglider

 

Yep - the same here, but with Win7 32 bit. 🙂

Did you get any information or workaround from Beocare?

Here the answer from Beocare:

 

Dear Mr. Streule.

We are pleased to see that you are the owner of BeoPort, but we are sorry that you are having problems with it.
We can inform you that your computer has to be on in order to receive the radio stations.

Kind regards,
Bang & Olufsen a/s

 

What are they thinking, when the write such an answer?!? Do they think we are absolutely crazy?

Hangglider

Hi,

after the answer from Beocare, I tried to make little pressure and sent them another email. They passed the information to the development department.

Today, I got the a new response:

Dear Mr. Streule.

We refer to our previous correspondence concerning BeoPort, and we have now received a feedback from the responsible department.
We must inform you that we do not have any plans to change the problem you have described below.

Kind regards,
Bang & Olufsen a/s

Is this the kind of business B&O is doing today? If Yes, I will think about to sell the whole house setup.

Regards,

Hangglider

 

Unbelievable (maybe the email suffers from their very formal usage of english)

I can understand your frustration given the financial investments you have made over the years

By contrast Philippe and I worked on Saturday and Sunday to isolate and fix a bug in the use of the PUC to drive the LinkPlayer / PLEX interface so that Cliff could have a better user experience

No one pays us for that, it's all part of the Beoworld culture of friendship and service we have for one another

Hi elephant,

In the meantime I calmed down (at least a bit). Finally, Beoworld is one important reasons not to sell the devices. You are right, this is certainly the best forum I know. For all my previous problems I got a solution with help of you members.

So, regarding this Beoport problem I try to find another solution. I know from my dealer, that Beoport is a low priority product. Of course, B&O prefers selling a Beomaster instaed of the Beoport. I`m sure, this is not the way I will go. Now I start evulating a new audio product. Maybe Sonos...

Thanks and best regards,

Hangglider

Hangglider wrote:
Of course, B&O prefers selling a Beomaster instaed of the Beoport. I`m sure, this is not the way I will go. Now I start evulating a new audio product.

Take a look at Philippe's LinkPlayer ... borrow a Mac and have a go on his try-before-you-buy approach

and with an iPhone or iPad it's even cooler => 

I`ll do that.

I just recognised, that Linkplayer is also capable to access all sources in the room where Beoport is. I always thought, that I'm only able to use N.MUSIC and N.RADIO and does not have any access to CD, DTV and so on.

With this feature, it could really be a very good replacement for the Beoplayer! In combination with my Ipad, it would even be much more comfortable.

Thanks and best regards,

Hangglider

Hangglider wrote:

I`ll do that.

I just recognised, that Linkplayer is also capable to access all sources in the room where Beoport is. I always thought, that I'm only able to use N.MUSIC and N.RADIO and does not have any access to CD, DTV and so on.

With this feature, it could really be a very good replacement for the Beoplayer! In combination with my Ipad, it would even be much more comfortable.

Thanks and best regards,

Hangglider

My pleasure !

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.