B&O speakers dropping off home WiFi

3 replies
CL
Offline
Chris Leeds
Bronze
Posted December 30, 2024 at 18:25 GMT
#1644291
Hello, and thanks in advance for your help. I’m sure that this is resolvable.

I have two Beolab 8’s, a Beosound 1, two Beosound 2’s and a Halo on the same WiFi network. Everything stays on the wireless network, except for the pair of Beolabs.

When I leave home and return, all the devices appear in the app, except for the Beolabs.

I’ve updated the app. I’ve updated the software on all the speakers. I’ve restarted the modem and router (spectrum modem with Plume WiFi mesh network). There’s plenty of coverage throughout the house with current, updated Plume pods, located in almost every room.

Suggestions? It’s very aggravating.

Thanks again.

Chris in Dallas
matador
Offline
matador
BronzeModerator
Posted December 30, 2024 at 20:15 GMT
#1667893
Hi,

I'm not an IT specialist but have experienced some of issues like yours more or less. So whatever I said could be stupid or not.

What I would do would be to disconnect some items: All but the 8's or "crescendo" just to check that it's a problem related to the Beolab network connection or just what I would call "broadband pumping" – too many clients on one network.

Then, if the 8's success in a stable connection, I would try to give everybody a Static IP and wire whatever coud be wired.

Last thing I would do is carefully access the wi-fi Mesh network; I've seen Airplay speakers just next to a relay connecting by default to one that is two rooms away, thus making the connection instable.

Hope this helps.

Location: Paris France

TI
Offline
TinusAMS
Bronze
Posted January 1, 2025 at 13:46 GMT
#1667929
Do the 8’s have an orange/amber light stating that they don’t have a WiFi connection? Or are you basing that statement on them not showing in the app? And are the 8’s also stereo paired wirelessly?

My B&O Icons:

Beosound-Theatre-.png Beosound-Theatre-.png
Beosound-Balance.png Beosound-Balance.png
Beoremote-One.png Beoremote-One.png
Beoplay-A1.png Beoplay-A1.png
Beolab-28.png Beolab-28.png
Beolab-8.png Beolab-8.png
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