The usual software issue when updating ConfigTool

51 replies
G(
Offline
Griebel (archived2)
Bronze
Posted January 22, 2014 at 22:20 GMT
#1949412

Just updated the ConfigTool from v6.57 to 6.62...

At launch, got an error message "An error occurred. Check with your administrator"...

Uninstalled 6.62, and reinstalled 6.57. Works just fine.

So folks, be careful when updating to 6.62.

I just LOVE B&O software!!!

P(
Offline
PapaJustify (archived2)
Bronze
Posted January 23, 2014 at 08:53 GMT
#1949413

I am sorry you have inconveniences with the installation process. Did you get a more specific error message?

G(
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Griebel (archived2)
Bronze
Posted January 23, 2014 at 21:07 GMT
#1949414
Got the message indicated in my initial post.

Tried again, but this time uninstalled first v6.57 and importantly deleted all the left folders and files, but of course made a copy of the clients, personal logos and templates folder. Having done this, tried to install v6.62 and.... miracle, it worked!

The take home message is: clean before attempting to install the new version.

GY
Offline
Gysse2004
Bronze
Posted January 23, 2014 at 22:41 GMT
#1949415

Hi Gabrial, did your Beo6 update firmware to 3.30a ?

 

Peter

G(
Offline
Griebel (archived2)
Bronze
Posted January 23, 2014 at 22:51 GMT
#1949416
No yet, but will do asap.
S(
Offline
Solex (archived2)
Bronze
Posted January 28, 2014 at 12:48 GMT
#1949417

Please sent me a link to the newest config tool 6.62.

Thnx

E(
Offline
ECF (archived2)
Bronze
Posted January 28, 2014 at 13:34 GMT
#1949418

I would love if someone could send me the Link too!

 

Erik

TA
Offline
talisman
Bronze
Posted January 28, 2014 at 15:35 GMT
#1949419

Please sent me a link to the newest config tool 6.62. Too !

 

 

Thnx

F(
Offline
frank2u (archived2)
Bronze
Posted January 28, 2014 at 17:49 GMT
#1949420
I am also interested in a link 😃
S(
Offline
sl (archived2)
Bronze
Posted January 28, 2014 at 18:23 GMT
#1949421

I am also interested in the newest version 6.62. Please send me a link!

 

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