Sorry for taking so long to reply but I got a call today that the BM5 was ready for pick up. Went in to the store and they told me that it was the motherboard that had failed and had to be replaced.

Well got home, plugged everything back in and it worked! Unfortunately now N.Music works but under N.Radio I don't see any channels, languages, genres, nothing at all!!!!!

Dealer is closed so I'll call tomorrow, but does anyone have any idea why it's not showing anything? I've got it connected to the internet, I can find it on my mac using BeoConnect.

Thanks!

Dimitri

You have to register your BM5. 

Stefan

Thanks for your answer Stefan, N Radio is back and working great.

Now I have one more issue and I really hope it's the last one. My system doesn't seem to be finding any new software updates. What I've noticed is missing is the ability to use the CD and Radio buttons on my Beo4 remote. My system is set as the master but the options don't appear. I've notice that the version listed for the BS5 / BM5 Application is 4.00.00.0787 which I don't think is the latest whereas the BM5 ML Firmware is 2.27 which I thought was the latest.

Anyone know how I could go about to upgrade to the latest version as the Update Software doesn't find anything and I've pretty much given up on my dealer helping me!

Thanks again!

Dimitri

Dimitri,

My bs/bm application version is 4.02.02.1611

My ml firmware is 2.27

If I recall correctly, the ML firmware is not necessarily updated with each software update.

If selecting "update software" from settings->maintenance doesn't update the software, then I'm not sure what to do.  I'd double-check that my network was working and try a couple times at different times of the day...  maybe the B&O software update sites isn't always available (or can only support so many users at one time)?

If none of this works, I'd consider running "recovery", but I've never done this so I would proceed with caution.  Hopefully, others have better advice.

Stan