just another thing to try.....

In service mode, what are the Windows eXP Power settings? Is the thing going to sleep (HDD, monitor) and can these be changed in eXP

Would swithcing the power settings to "never" improve the situation?

I dont have access to mine at the moment.

10%

Spoke again with B&O Technical Support. Take the Power Ground and connect it to the backside of the Beomaster 5 Unit. You can twist it around a screw and tighten it. Make sure to scratch off some of the Units Case Paint unter the screw so it makes contact.

Befor you do this you may also try to disconnect Masterlink at the Beomaster 5 to see if the above fix will work.

The harddrive does not spin down, it's running all the time.

And now, don't do this at home kids ;-)

Yesterday I connected a wire from the ground of the wallsocket to a screw from my Beomaster 5.
I used a charge indicator before touching the blank parts on the wallsocket - just in case ...

I tested it with and without the masterlink cable and the same thing happened: It's usable 1 or 2 times and then it doesn't come back and the red Led keeps blinking.
It's interesting that the Led keeps blinking even after powering down the Beomaster unit (Led on the backside switches from green to red, drives spin down).

Hello Folks!

I can´t understand that you be able to try to fix this product yourself... 

This BeoSound 5 is not ready for the market yet. To many problems to solve.

Return it to your dealers and get your money back!!!

I have the same problem regarding the waking. My audiomaster (ie a BeoSound 3000) starts, but sometimes the BeoSound doesn't wake up and the screen remains blank. I have tried to figure out when this happens. My best guess is that it happens when I have rebooted my router to which the BS5 is connected and/or the internet connection failed temporarely.

So, finally my Beosound 5 works as it should for the last 3 days. My dealer send me 2 B&O technicians and with their tips and help we managed to get this baby running!

I had to make the recovery 2 times because the unit didn't made the  B&O softwareupdate correctly. Aftere the 2nd recovery  I made  the B&O softwareupdate and now the last SW Version 5.02  is correctly installed.

My Asus WL330ge had to get its power from the power supply and NOT via the USB-power-adaptercable from the Beomaster 5 USB port!
The Beomaster 5 USB port is absolutely sensitive ...

Now my Beosound 5 has wireless internet connection, Internetradio works like it should, the unit is powering down correctly (green led  on the Beomasters' back turns  red!) and wakes up  in about 10-20 seconds.

Now everything works like it should! Perfect! I'm observing my unit but since 3  days everything works ... I can't believe it! :-)

The recovery should not delete your data but the B&O demophotos on the Beomaster 5 where gone after the recovery! No matter for me as I'm using it as a pure audiosystem. Just for your information.

So if anyone has a USB wireless lan adapter on its Beomaster 5 it could be the cause of some problems!?

I can highly recommend the Asus WL-330gE for using with the Beomaster 5! You just need  to use the power supply and not the adapter cable for the USB port!




 

Glad to hear you've finally got your system sorted out.  I hope you can finally enjoy it now. 😁

Stan

Stan wrote:

Glad to hear you've finally got your system sorted out.  I hope you can finally enjoy it now. 😁

Stan