Beosound 5: Red Led is blinking, system does NOT react and other issues with that unit ...

28 replies

Just one thought that crossed my mind, when I ordered  my Beosound 5  I specified 9 metre cables, the USB lead came with a 4 metre cable and a powered extension lead, when fitting the units in thier final position I found that I really only needed 5 metres, so replaced the powered extension lead with a shorter 1.5m non-powered one.

This caused the red light on my Beosound 5 to start blinking, every day I would return from work to find the red light blinking and the Beomaster 5 on, despite having checked in the morning before I left that it was in standby.

As soon as I swapped the unpowered USB extension lead back to the original powered one it stopped, and I havent had the 'blinking' problem again since.

Have you extended the USB lead by using a non-powered version?

regards

 

Paul

Just to throw my hand in....

I had a similar problem (blinking red LED) but knew that the cause of this was (by virtue of the reboot message on the screen). I live in a country where the voltage is not stabilised particularly well 230V +/1  50V sometimes. I found that I could not play my BS5 between 5 and 8 at night when people were arriving home and blasting their homes with aircon.

The solution was to (and did this for all my gear) was to put the whole house on a voltage stabiliser. No problems since - even in rush hour.

It may be that the BM5 is very sensitive to voltage change (some of you are in European and N.American countries where this should not be a problem). However, as a suggestion, it may be worth checking (goes into a protection mode or something prior to a reboot).

 

10%

I have 11m USB cable. 4,5m cable and 4,5m extension, powered. I added a 2m non-powered extension cable.

No problems at all.

Stefan

Thanks Paul,

This is really useful info, my setup is using the 9 metre official B&O powered lead but it still may be relevant as it may be a faulty cable ?

Managed to reproduce the fault again last night by powering on and off my router even though the router only provides a gateway function to the internet (The rest of the LAN is connected to a managed switch so the link between the host PC and BM5 would not have been disturbed)

Will talk with my dealer and get them to supply me a new set of USB cables

Cheers

Steve

Good morning,

I'm using the original 4m cables supplied by my dealer.

Internetradio works but I'm trying to do the softwareupdate since 3 days. Unit says "Checking for new software, download 0% completed" and than nothing happens. It stays at 0% for hours.

When I switch back to N.Music oder N.Radio it switches back to the software update view ...

I think I will contact my dealer after my night shift ... this is not a product this is a condition!

 

Hi TWG

 

How is your unit networked? Wired, Wireless, Ethernet over mains?

Regards

StUrrock

 

 

Hi StUrrock,

I've tested both: Wireless Lan and LAN (Ethernet).

The mysterious thing: Internetradio works, so the network is ok.

I'll contact my dealer next week and let you all know. 

Hey all

Do you have Masterlink connected to your Beomaster 5?

i got this official Note from Danmark:

 

 

No startup after standby and only blinking LED on BeoSound 5 (088724)

Symptom:

After standby the BeoSound 5 cannot be waked up. No navigation

click sounds when operating the wheel, no backlight on BeoSound

5. No signal on TV. Only blinking LED on BeoSound 5 (two blinks

a second).

Deadline:

High priority case. We will try to find a solution as fast as we

possibly can

Work-around:

Remove any keyboards attached and ground the Master Link or

antenna.

 

 

 

 

Reconnect to the mains and start up.

 

 

 

 

 

 

 

 

 

I just dont know what they mean by grounding the Masterlink.. Ground a Pin to the Beomaster somewhere?? Will keep you updated after i found out.

 EDIT: It seems you have to Connect the Ground from 230V Power to the Masterlink Ground. I havent been able to test it yet though.

 

Have you chesked for any conflicting ip addressess?

The BS 5 is masterlinked to a BS 3000 (with N.Music update).

I have no keyboard connected, only my Asus Ethernet-WLAN-Adapter via Ethernet + USB for Powersupply to the Asus-Adapter. Works perfect and my BS 5 had all the problems BEFORE I decided to go wireless with this adapter.

Yesterday I made a "Recovery" through the service menu. After that the software update worked as it should.

Listened to some music, switched it off via remote. Tried to turn it on again a few hours later: No sound output no matter what function I choosed via remote (N.Radio / N.Music). Now the unit keeps blinking even after I held the power button pressed till it switched off. Beomaster LED is red not green and the BS 5 Led keeps blinking red.

I have no luck with this toy. 

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