Register the Beoplayer on the Beoportal with user name and password. Then set the password (can be different) in Beoplayer to match the password in Beomaster 5. Hope this will work for you.

I have already register with the beoportal, but it seems that the BeoPlayer cant find or awake the BM5 system if its on standby.

If the BM5 system is running (N.music och N.radio), then the BeoPlayer connects nicely and mounts the BM-Share on my PC.

The problem appeared for about a week ago so I might try to reset the BM5, to see if that changes anything.

I am still getting the same problem, can you confirm the location of the Beoportal, I think I have registered but I cannot find any reference on the web, etc.. in order to confirm. Interesting to see what other peoples observations are, I have reset the BM5 but still getting the same problem.

Maybe this not a solution for your problem, but just two things to check:

- You can see if your BS5 is registered by selecting SERVICE MENU - NETWORK INFO - REGISTRATION SUCCESSFUL -

- On page 57, installation guide you will find:

Enabling ports in ‘Client PC’ – Only for Windows XP with Service Pack 2 

Port No. Protocol 

 137 UDP 

 138 UDP 

 139 TCP 

To open the above ports in the firewall on the ‘Client PC’, follow these steps: 

- Click ‘Start’, highlight ‘Settings’ and click on ‘Control Panel’. 

- Double click on ‘Windows Firewall’. 

- Choose ‘Exceptions’. 

- Left click on ‘Add Port’. 

- Enter a name for the port, e.g. BeoMaster 5 (no requirements for the name). 

- Enter the port numbers mentioned above one by one and remember to tick TCP 

or UDP each time. 

- To save all settings, press OK until all dialogue boxes are closed. 

- Retry to connect to BeoMaster 5.

As said, I can`t say whether this helps, but worth a try...(?)

My setup with BM/BS5 and two macs (with Parallels and Win XP) is working fine. I just have to start Parallels and Win XP, Beoplayer and BM5 are automatically activated.

Good luck

Stefan

Thanks I assume the same applies for windows 7? I have tried to find the installation guide to confirm but could not find it on the web.

Hi,

Just to let you all know... just installed Beoconnect (from B&O website) and it can now see the Beomaster 5, it also mapping to a drive on my PC. It seems more stable and useable when compared to Beoplayer. 🙂

Also only have to put the password in once!

Thanks,