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  • Re: Moment is stuck displaying B&O logo

    Hej John Sorry to hear about your issue. I asked the team about your issue and they said you will need to contact your dealer to get it resolved. Cheers Lyle
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Wed, May 24 2017
  • Re: The Beosound Moment Beta 2.x thread

    Our team is very interested in hearing more reasons/arguments that expanding from the Moment UI makes more sense than using an app. Secondly, we would like to know the maximum number of NL devices / sets of speakers you could imagine connecting to your system.
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sun, May 21 2017
  • Re: The Beosound Moment Beta 2.x thread

    Thank you for the question. You can remove speakers from the Moment, but you can not select other NL devices like A6, A9, M5 as the default speakers, so after starting content to play, you need to go over to your A6, A9, M5 and join from there. Apart from that, the volume control will not work to control the volume of anything. Why would the benefits of this setup be to you?
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sun, May 21 2017
  • Re: The Beosound Moment Beta 2.x thread

    This is intentional. The idea in doing it this way makes it more likely that you will be able to hear and discover music from an artist beyond that which you already have in your collection... which is one of the advantages you have from a music service, vs. DLNA file based collection.
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Wed, May 17 2017
  • Re: The Beosound Moment Beta 2.x thread

    Hej A release candidate for version 2.1 of the Moment software has been enabled for all the beta testers here. As always, please give your feedback directly to the contact that has given you access to the beta. Version 2.0 was essentially a ground-up rewrite, and version 2.1 focuses on quality and fixing side-effects, especially with regards to how BeoSound Moment works in the ecosystem, such as when sharing speakers with a BeoVision TV, as well as many smaller improvements (nearly 100 in all) Although
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sat, May 13 2017
  • Re: Serious issue with Beosound Moment playlist

    I am pretty sure that the whole album has been added to the PlayQueue / PlayHistory, and then when you start other music playing, this is inserted into the PlayQueue at the point you are at, and then when this music you have selected comes to and end, the Kids music starts. If you do not know the album well, this would probably feel like the Moment is playing random kids songs. You can edit the PlayQueue using the Bang & Olufsen app - Open the Bang & Olufsen app > Select BeoSound Moment
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sat, May 13 2017
  • Re: The Beosound Moment Beta 2.x thread

    The Spotify Connect feature is removed as it will not be part of 2.1. We cannot promise this as a permanent feature, but we know how important it is for many customers and are working on it. The feature will return again in the betas for 2.2.
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Mon, May 1 2017
  • Re: The Beosound Moment Beta 2.x thread

    I have just sent you some information to help you submit logs here. Thank you
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sat, Apr 29 2017
  • Re: The Beosound Moment Beta 2.x thread

    Thank you for the ideas. An easy to use Expand screen for multi-room is a request we see growing in popularity. Regarding extra information on the Now Playing screen, are you able to say more about what the 'trigger' is that makes you want more information about what is currently playing? Are you triggered by music playing that makes you wonder, 'where do I know this song from?' and then you look over to the Moment and wished that it could show you this information from a distance
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sat, Apr 29 2017
  • Re: The Beosound Moment Beta 2.x thread

    Thanks everyone for your input about timing out to Now Playing screen. The next beta release has implemented this at 60 seconds. Thanks for the ideas around settings too. We are listening. Our challenge as designer and developers is to get the mix right, we know that most people do not change settings, so the default behaviour needs to suit the majority. Speaking of settings. If you could prioritise just 1 thing to be controlled, or made optional by settings. What would it be?
    Posted to General Discussion & Questions (Forum) by Lyle Clarke on Sat, Apr 29 2017
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