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Amazing choice of pre-owned Bang and Olufsen

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  • Re: BEOVISION ECLIPSE

    I’ve been swung by the technical merits of the Loewe Bild 7 for a few months, but I must confess the demo I recently had in my new local dealer has made me think. But now this blind test by the nerd militia at AVForums, and it paints the C7 panel which I believe is unmodified in the Eclipse, in the worst possible way. https://www.avforums.com/news/philips-9002-oled-tv-wins-blind-shootout.14195
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Sat, Nov 18 2017
  • Re: BEOVISION ECLIPSE

    I can’t edit my post. After reviewing the Eclipse and it’s sound bar, I had second thoughts about the Bild 7.
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Sat, Nov 18 2017
  • Re: Misleading sales

    They also contradict themselves. If they didn't see these serial numbers, then how did they manage to warranty at least one of the speakers? I shall simply contact the finance company on Monday and tell them what's been going on.
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Sat, Nov 18 2017
  • Re: Misleading sales

    I have since found out that one speaker was originally sold to a retailer in July 2011, and currently isn’t registered for a warranty! The other speaker was sold in November 2011, and bizarrely is under warranty. I have let the retailer know I know this information, and they are to collect and refund my money as soon as possible. Needless to say, they haven’t responded. Thanks everybody for all your helps.
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Thu, Nov 16 2017
  • Re: Misleading sales

    Hi Chris, I am not seeing that registration, which means that if it exists it must have been outside of our group. Those speakers were only ever sold to you and no one else, so if one has been registered it is an error, most likely a dealer has keyed in the wrong serial number at the point of registration or when booking in stock. I will get that registration issue sorted out for you. At no point did I ever say they were 6 months old and never pointed at the sticker on the box. You may recall that
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Thu, Nov 16 2017
  • Re: Misleading sales

    Hi Chris, Thanks for getting in touch and sorry to hear about this situation. I will pass your message onto our customer service team who will be able to investigate this properly with the dealer. Could you please first confirm that the dealer is the following: BANG & OLUFSEN OF ...... Hope we can get to the bottom of this for you. Best, Glyn - Bang & Olufsen Progress maybe.
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Wed, Nov 15 2017
  • Re: Misleading sales

    Thanks very much, very generous of you. I was marketed ex demo speakers, not revamped 7 year olds. Can you imagine if a garage put new number plates on a car and sold you a 100,000 miler when you were shown dodgy packaging in the belief it’s only got 5,000 demo miles.
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Tue, Nov 14 2017
  • Re: Misleading sales

    That’s a good idea. No problem Lee, I appreciate your help and it all adds to the pot! I now get the impression that they were just seconds knocking about in Struer, and I was an easy trusting target to be conned. And I don’t use that word lightly.
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Tue, Nov 14 2017
  • Re: Misleading sales

    Well if anyone here can’t see what difference it makes and drive a new E class, I’ve got a 2010 model I’ll happily swap them with! They were bought on finance through the dealer, so I wander what they’d say about the whole thing.?
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Tue, Nov 14 2017
  • Re: Misleading sales

    The dealership has always told us that after 6 months of being on demo, they’re always sold on. We were told they were ex demo, last out of Struer and even shown the despatch label that coincided with their description(see previous picture). We then bought them ex demo pieces. Not the same dealer but exactly the same description and price. Word for word. https://www.bomerchantcity.co.uk/product/beolab-5-ex-display/
    Posted to General Discussion & Questions (Forum) by Chris Townsend on Tue, Nov 14 2017
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