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BeoMaster 5 Connection

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Kaff1
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Kaff1 posted on Thu, Oct 20 2016 11:27 AM

As Many of you brought this expensive system- I have been unable to connect to transfer my music. BT have gone through everything, and they are saying it may be a problem with the ports used on installation. I have connected B&O Denmark who said they can help via e-mail yesterday, and still waiting a reply. The message I am getting is check password/IPaddress/internet connection? Looking a the BT Hub Manager all is connected. Please Can anyone help. I am not a tech person, feel like throwing it all out the window.

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wogga383
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Verified by jamezpg

Hi MM I have a similar problem, my Mac is failing to see automatically the Beosound 5. I am not a novice and the system has been paired for 3 years. I had to add the the BM share as a connected network drive manually. I thought this may have helped but Beoconnect is still not finding it.

i am currently transferring files manually to BMShare.

 

might be related to the Sierra upgrade? Network is wired via TP link Powerline adaptors which have worked well for 3 years.

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Millemissen
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Hi and welcome to Beoworld.

I had to look up what (the heck) BT is - seems to be your internet provider ;-)

In order to get help here, you should - please - add a few more details....like:

Are you using a Windows PC (or a Mac)?

Have you installed the Beoconnect software on your computer?

How is the stability of your network (wired/wireless) in general?

MM

There is a tv - and there is a BV.

wogga383
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Verified by jamezpg

Hi MM I have a similar problem, my Mac is failing to see automatically the Beosound 5. I am not a novice and the system has been paired for 3 years. I had to add the the BM share as a connected network drive manually. I thought this may have helped but Beoconnect is still not finding it.

i am currently transferring files manually to BMShare.

 

might be related to the Sierra upgrade? Network is wired via TP link Powerline adaptors which have worked well for 3 years.

Millemissen
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wogga383:

i am currently transferring files manually to BMShare.

might be related to the Sierra upgrade? 

That is how I have always preferred it (from a Windows computer), anyway.

According to other threads, it has to do with Beoconnect not being quite compatible with Sierra.

MM

There is a tv - and there is a BV.

TWG
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TWG replied on Thu, Nov 24 2016 10:06 AM

If you plan to transfer larger amounts of music the best way is the service mode of the Beomaster 5.

You'll need an USB-Hub and the following USB components:
- Mouse
- Keyboard
- external Harddrive.

In service mode you can access the whole windows system of the Beomaster 5 and copy your files from the external HDD to the internal Beomaster 5 disc like using a normal Windows PC.

Millemissen
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And what would be the difference between that and having the share on the BM5 mapped as a drive on your feeding computer....

....other than that this is simpler and always accessable?

MM

There is a tv - and there is a BV.

TWG
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TWG replied on Thu, Nov 24 2016 10:20 AM

As I've written "for larger amounts of music" it is more reliable and faster for me.

Millemissen
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Ok - thanks!

MM

There is a tv - and there is a BV.

wogga383
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Thanks

wogga383
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I won't wait for a software upgrade to the Beoconnect in that case.

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