Sign in   |  Join   |  Help
Click here to tell us about your new email address

Beosound 2 connection problem

rated by 0 users
Not Answered This post has 0 verified answers | 8 Replies | 1 Follower

skafouris80
Not Ranked
4 Posts
OFFLINE
Bronze Member
skafouris80 posted on Sun, May 14 2017 11:17 PM

Hi!

Just bought a new BeoSound 2. I set it up as discriped through tha bang and olufsen site, using IOS. Everything was working fine but after a a few minutes as I was streaming radio from my phone it stop playing and dissapeared from the network ( beosetup, beomusic or airplay could not find any device). The led light on the speaker remained solid white like normal, but did not response to anything. Eventually had to pull the plug and restart to get it running again.... Same thing happen another 3 times.... any suggestions or should I return it to the shop?

Thanks!

All Replies

Kiran
Top 150 Contributor
Leicester, England
481 Posts
OFFLINE
Gold Member
Kiran replied on Mon, May 15 2017 8:32 AM

Log into product setup and do the firmware update. 

Regards

Kiran

Born in NL; I ride ML

Kiran
Top 150 Contributor
Leicester, England
481 Posts
OFFLINE
Gold Member
Kiran replied on Mon, May 15 2017 8:32 AM

Log into product setup and do the firmware update. 

Regards

Kiran

Born in NL; I ride ML

skafouris80
Not Ranked
4 Posts
OFFLINE
Bronze Member

Already did the update on initial setup.  Now it says «up to date».

Tried to reset and re install the unit. So far no problem.  Hopefully it has been resolved.

Thanks

 

 

 

Kiran
Top 150 Contributor
Leicester, England
481 Posts
OFFLINE
Gold Member
Kiran replied on Mon, May 15 2017 11:34 AM

Yes my next option would be to do factory reset.

Should all be okay now...

Regards

Kiran

Born in NL; I ride ML

skafouris80
Not Ranked
4 Posts
OFFLINE
Bronze Member

Unfortunatelly problem not solved... Any more ideas?

 

Thanks

Kiran
Top 150 Contributor
Leicester, England
481 Posts
OFFLINE
Gold Member
Kiran replied on Mon, May 15 2017 8:13 PM
This is strange.

Did you do a factory reset earlier?

I use my BeoCone everyday for 2 hours in the morning since December.

Firmware has been updated twice so far.

I can only recommend to contact the dealer...

Regards

Kiran

Born in NL; I ride ML

skafouris80
Not Ranked
4 Posts
OFFLINE
Bronze Member

Went back to the dealer today and got a replacement. They also found it very strange... said they would look into it, but claimed that it could be my network....

Newone... so far works perfect! 

Kiran
Top 150 Contributor
Leicester, England
481 Posts
OFFLINE
Gold Member
Kiran replied on Thu, May 18 2017 9:59 AM
Happy for you mate 👍🏻

The BeoCone packs a massive punch 👊🏻

And there's a lot more control on bass and sound (free standing, flat wall, corner) after the firmware updates 👍🏻👍🏻

Regards

Kiran

Born in NL; I ride ML

Page 1 of 1 (9 items) | RSS