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Can't connect M5 to Beoplay App - can anyone help?

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daneshpastry
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daneshpastry posted on Thu, Jan 12 2017 12:04 AM

I went through a whole ordeal with B&O on the phone getting my new M5 connected to my wifi network (ended up using BeoSetup....which is mentioned nowhere in the manual).

I can now using Google Cast, etc., but I can't get the M5 added to my devices in the Beoplay app. I'd like to be able to adjust the equalizer and room adjustment settings.

Can anyone help? The error message I get says: "Products doesn't seem to be available on this WiFi. Connect the phone to the same WiFi as the products..."

Of course, I am connect to the same network - I only have one wifi network.

I'm very frustrated. :/

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djfairley89
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M5 not able to be connected to the Beoplay app only the BeoMusic/set up apps. Using beomusic under product settings you can adjust bass & treble though. Hope that helps.

Dave
daneshpastry
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I don't understand - the instruction manual specifically says to use the Beoplay App - plus I can't locate any EQ settings in the Beomusic app (am I missing something?)

It's a Beoplay products - why wouldn't you be able to use the Beoplay app?

egges
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germoney
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egges replied on Thu, Jan 12 2017 7:20 AM

have you been in the bluetoothsettings of your device and connected the speaker manually?

Wohnzimmer: BeoVision Avant 55", BeoLab 11, 12-2 und 12-3 für 5.1-Sound + amazonFireTV, appleTV (3rd. gen.) und Samsung BluRay-Player; BeoSound 3000 (fast nur noch Deko)//Schlafzimmer: BeoEssence MkII, BeoLab 4000 + Samsung 46"-TV//Büro: BLC NL/ML, ML/MCL-Converter mit BeoVox 6000 und IR-Auge, WesternDigital 4TB-Server//Bad: BeoLab 2000; alles CAT7 verkabelt//Küche: M5 (drahtlos) plus diverse apple-Geräte (macmini, macbook, ipads, iphones) und als Frühstücksradio gewissermaßen: A6 oxidised brass SE

egges
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germoney
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egges replied on Thu, Jan 12 2017 8:23 AM

djfairley89:
M5 not able to be connected to the Beoplay app only the BeoMusic/set up apps. Using beomusic under product settings you can adjust bass & treble though. Hope that helps.

 

 

Dave

 

sorry, you are wrong. at least with my M5.

 

Wohnzimmer: BeoVision Avant 55", BeoLab 11, 12-2 und 12-3 für 5.1-Sound + amazonFireTV, appleTV (3rd. gen.) und Samsung BluRay-Player; BeoSound 3000 (fast nur noch Deko)//Schlafzimmer: BeoEssence MkII, BeoLab 4000 + Samsung 46"-TV//Büro: BLC NL/ML, ML/MCL-Converter mit BeoVox 6000 und IR-Auge, WesternDigital 4TB-Server//Bad: BeoLab 2000; alles CAT7 verkabelt//Küche: M5 (drahtlos) plus diverse apple-Geräte (macmini, macbook, ipads, iphones) und als Frühstücksradio gewissermaßen: A6 oxidised brass SE

daneshpastry
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I have connected the speaker with both Bluetooth and Ethernet. No success with the Beoplay app. :(

w5bno123
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I have go to the finalisation process in the BeoPlay app but it just hangs. I have successfully setup two units via BeoSetup app. There sound adjustments for Bass, Treble and Loudness should feature in a new software update. I currently find the M5 to overpowering with the Bass.
daneshpastry
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I also find the bass over powering....I'd really like to be able to adjust it. 

w5bno123
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The tonal control feature is coming soon. Wink
daneshpastry
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Wouldn't be useful to me if I can't connect to the app! :(

Ralf
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Ralf replied on Tue, Jan 17 2017 5:38 PM

Hi,

check, that you have the latest version of the App. They added support for the M5 in their last update.

I had the same issue, after pairing the M5 with may iPad (Bluetooth Options) the App found the M5.

But there is no bass or treble setting, just  3 options for the place: corner, wall, free.

My M5 in the kitchen is still to bass heavy.  Powered up the toast is 'jumping high and low', everything nearby is dancing. I tried all options.

May be the next firmware will have more options.

Ralf

 

 

 

 

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